Birlasoft

Area(s) of responsibility

Job Description: SFDC Senior Technical Lead / Architect

Experience Required

• 12+ years of IT experience with strong Salesforce implementation and architecture background.
• Proven experience as a Salesforce Technical Lead, Solution Architect, or Application Architect.
• Strong exposure to end-to-end Salesforce implementation, enhancement, integration, and support programs.
• Experience in leading technical teams across Agile and waterfall delivery models.

Key Responsibilities

• Lead Salesforce technical architecture, solution design, and implementation across enterprise programs.
• Work with business stakeholders and product owners to understand requirements and translate them into scalable Salesforce solutions.
• Design robust Salesforce data models, object relationships, sharing models, security models, and large-data-volume strategies.
• Provide technical leadership across Apex, Lightning Web Components, Aura, Visualforce, Flows, Triggers, Batch Apex, Scheduler, and platform automation.
• Architect and implement integrations between Salesforce and external systems using REST, SOAP, MuleSoft, middleware, SAP, and other enterprise platforms.
• Define and enforce development best practices, coding standards, design principles, and quality guidelines.
• Conduct design reviews, code reviews, impact assessments, and technical governance sessions.
• Guide and mentor Salesforce developers and junior technical team members.
• Support estimation, planning, release management, deployment strategy, and production support activities.
• Ensure solutions are optimized for performance, scalability, security, maintainability, and platform governor limits.
• Drive troubleshooting, incident resolution, root-cause analysis, and continuous improvement initiatives.
• Collaborate with cross-functional teams across business, QA, DevOps, and integration teams.

Required Technical Skills

• Salesforce Sales Cloud, Service Cloud, and Experience Cloud.
• Strong hands-on experience in Apex, Triggers, Visualforce, Lightning Web Components, Aura Components, Flows, and Salesforce configuration.
• Strong knowledge of SOQL, SOSL, Data Loader, Workbench, SFDX, VS Code, Change Sets, and deployment processes.
• Integration experience using REST, SOAP, Platform Events, API-led connectivity, and MuleSoft.
• Experience with Salesforce security, sharing rules, roles, profiles, permission sets, and visibility architecture.
• Knowledge of JavaScript, HTML, CSS, and SLDS.
• Experience with Git, Bitbucket, CI/CD, and release management practices.
• Strong understanding of Agile delivery methodology and full SDLC execution.

Preferred Skills

• Experience in Salesforce Revenue Cloud, OmniStudio, SAP integration, or enterprise CRM transformation programs.
• Exposure to healthcare, insurance, finance, manufacturing, or warranty/claims management domains.
• Ability to design reusable, scalable, and maintainable solution components.
• Strong stakeholder management, communication, estimation, and consulting skills