IT Systems Administrator
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Top Job
Located in Pittsburgh, PA
Salary: $30/hr.
IT Systems Administrator
Location: Pittsburgh, PA
Schedule: Monday–Friday, Daylight Hours
Pay Rate: $30.00/hour
Position Overview
We are seeking an experienced IT Systems Administrator to join a high-performing IT team supporting users across multiple locations. This role will provide hands-on technical support, systems administration, troubleshooting, and maintenance across Microsoft 365, Azure, Active Directory, Exchange, Intune, enterprise applications, and end-user technology.
The ideal candidate is a problem solver who can work independently, collaborate with vendors and team members, and provide professional technical support to employees at all levels.
Key Responsibilities
- Provide technical support and troubleshooting for Microsoft 365, Azure, Active Directory, Exchange, Intune, enterprise applications, and Windows endpoints.
- Administer Microsoft 365, including user provisioning, licensing, mailbox management, shared mailboxes, distribution lists, and delegated access.
- Manage Microsoft Intune, including device enrollment, compliance policies, application deployment, configuration profiles, and troubleshooting.
- Administer Active Directory user accounts, groups, permissions, and Group Policy.
- Support Exchange Online and hybrid email environments, including mailbox creation/deletion, synchronization, permissions, and mail flow troubleshooting.
- Administer and support cloud-based document management systems, including user access, security permissions, workspaces, and content organization.
- Create and deploy new user accounts, devices, and firm systems.
- Provide Tier 1 application support and escalate complex issues to appropriate vendors or internal resources.
- Coordinate with vendors on system deployments, updates, maintenance, and critical issue resolution.
- Support hardware and peripherals, including computers, printers, monitors, copiers, conference room technology, and video conferencing systems.
- Provide technical support for scheduled and ad hoc video conferences and meetings.
- Maintain system documentation, procedures, and best practices.
- Assist with server patching, system updates, scheduled maintenance, and other infrastructure-related tasks.
- Participate in compliance audits and assist with documentation and evidence collection.
- Perform occasional maintenance or updates outside normal business hours as needed.
Required Qualifications
- 3+ years of experience in IT helpdesk, technical support, systems administration, or a related role.
- Strong working knowledge of Microsoft 365, Active Directory, and Exchange.
- Experience supporting Windows environments and command-line tools.
- Experience with Microsoft Intune and device management preferred.
- Familiarity with Azure/cloud-based environments.
- Experience with IT ticketing systems and IT service management (ITSM) practices.
- Strong troubleshooting, problem-solving, and communication skills.
- Ability to prioritize multiple requests and provide professional support to end users.
- College degree, IT certification, or equivalent relevant experience preferred.
Additional Information
This position offers the opportunity to work across a broad range of IT systems and technologies while supporting a growing organization. Responsibilities may evolve based on business and technology needs.
Express Office: Pittsburgh (North/Downtown)
1006 West View Park Drive
Pittsburgh, PA 15229
Email us
Apply Now
IT Systems Administrator
Share
Top Job
Located in Pittsburgh, PA
Salary: $30/hr.
IT Systems Administrator
Location: Pittsburgh, PA
Schedule: Monday–Friday, Daylight Hours
Pay Rate: $30.00/hour
Position Overview
We are seeking an experienced IT Systems Administrator to join a high-performing IT team supporting users across multiple locations. This role will provide hands-on technical support, systems administration, troubleshooting, and maintenance across Microsoft 365, Azure, Active Directory, Exchange, Intune, enterprise applications, and end-user technology.
The ideal candidate is a problem solver who can work independently, collaborate with vendors and team members, and provide professional technical support to employees at all levels.
Key Responsibilities
- Provide technical support and troubleshooting for Microsoft 365, Azure, Active Directory, Exchange, Intune, enterprise applications, and Windows endpoints.
- Administer Microsoft 365, including user provisioning, licensing, mailbox management, shared mailboxes, distribution lists, and delegated access.
- Manage Microsoft Intune, including device enrollment, compliance policies, application deployment, configuration profiles, and troubleshooting.
- Administer Active Directory user accounts, groups, permissions, and Group Policy.
- Support Exchange Online and hybrid email environments, including mailbox creation/deletion, synchronization, permissions, and mail flow troubleshooting.
- Administer and support cloud-based document management systems, including user access, security permissions, workspaces, and content organization.
- Create and deploy new user accounts, devices, and firm systems.
- Provide Tier 1 application support and escalate complex issues to appropriate vendors or internal resources.
- Coordinate with vendors on system deployments, updates, maintenance, and critical issue resolution.
- Support hardware and peripherals, including computers, printers, monitors, copiers, conference room technology, and video conferencing systems.
- Provide technical support for scheduled and ad hoc video conferences and meetings.
- Maintain system documentation, procedures, and best practices.
- Assist with server patching, system updates, scheduled maintenance, and other infrastructure-related tasks.
- Participate in compliance audits and assist with documentation and evidence collection.
- Perform occasional maintenance or updates outside normal business hours as needed.
Required Qualifications
- 3+ years of experience in IT helpdesk, technical support, systems administration, or a related role.
- Strong working knowledge of Microsoft 365, Active Directory, and Exchange.
- Experience supporting Windows environments and command-line tools.
- Experience with Microsoft Intune and device management preferred.
- Familiarity with Azure/cloud-based environments.
- Experience with IT ticketing systems and IT service management (ITSM) practices.
- Strong troubleshooting, problem-solving, and communication skills.
- Ability to prioritize multiple requests and provide professional support to end users.
- College degree, IT certification, or equivalent relevant experience preferred.
Additional Information
This position offers the opportunity to work across a broad range of IT systems and technologies while supporting a growing organization. Responsibilities may evolve based on business and technology needs.
Express Office: Pittsburgh (North/Downtown)
1006 West View Park Drive
Pittsburgh, PA 15229
Email us
Apply Now
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