Introduction
We are looking for a Cloud Fullstack Engineer profiles to support the stability, security, maintenance, and evolution of business-critical services.
In this role, you'll work in one of our IBM Consulting FutureNow Centers, where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology.
Your role and responsibilities
Implement service strategy and maintain regular coordination with system owners and stakeholders jointly with the CLIENT
Ensure functional, operational, security, and architectural needs are reflected in release plans
Support major incident resolution and act as an escalation point for Service Desk and Command Centre
Coordinate problem management follow-up
Act as default approver in Change Management and support change assessment, authorization, scheduling, and release implementation
Coordinate security, personal data protection, and compliance activities
Maintain documentation for backup/restore, security, and data protection procedures
Ensure confidential data flows are identified and documented where applicable
Be accountable for annual DR, penetration, and backup/restore testing
Approve access requests via IGAM/IAM and manage roles, entitlements, and developer accounts
Coordinate UAT, functional, technical, and security testing
Maintain COTS catalogue information, including vendor and product details
Handle maintenance, upgrades, patching, version management, and decommissioning
Monitor service performance against SLA targets and contribute to capacity planning
Conduct service review meetings with customers
Facilitate collaboration across product, platform, and support teams
Communicate changes and operational activities with the IT Service Desk
Engage with Product Owners and help remove cross-team impediments
Required education
Bachelor's Degree
Preferred education
Bachelor's Degree
Required technical and professional expertise
Experience in infrastructure/cloud engineering and fullstack maintenance/support
Tech stack: AWS, temporal.io, Docker, Kubernetes, DataDog, GitLab (CI), Sonarqube, Python, React
Good understanding of incident, problem, change, release, access, and service management processes (SMAXX is used within client environment)
Experience with security, compliance, testing, patching, and operational documentation
Preferred technical and professional experience
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
Read Full Description