InterContinental Hotels Group

Role Purpose

The Lead Engineer IT Software Development & Maintenance role has the primary responsibility of leading, advising and coaching a team of software developers and support roles. The Lead Engineer IT Software Development & Maintenance is an execution-focused leader within a team, providing leadership, technical guidance, and workflow management daily. The Lead Engineer IT Software Development & Maintenance triages complex problems escalated from junior team members, explains procedures, and coaches the team members through the escalation.

Key Accountabilities

• Provide technical solutions for complex problems for analyzing, designing, coding, debugging and documenting software, including interface components, graphical screens, reports, and high level logic for application system(s).
• Develop strategies for the continued planning, scheduling, and coordination of system tests for reliability, scalability, and maintainability and monitor test results to take or assign required corrective action.
• Leads proofs of concepts and acts as an advisor to Sr. level IT management on strategic decisions concerning legacy and/or new technology.
• Provide expertise in conducting project and code reviews to ensure development conforms to governance, standards, requirements, and the software development life cycle as defined.
• Facilitate the design, development, and implementation of real time applications for use in a multi-platform environment.
• Implement complex programs and lead/coordinate project/program and systems documentation according to established IT standards.
• Diagnoses complex problems and lead/coordinate cross team collaboration to resolve.
• Provide reports on project development status to software engineering management and other key stakeholders.
• Analyzes the stability and health of our systems/environment utilizing monitoring tools and may be required to produce reports.
• Leads system upgrades and complex break/fix solutions.
• Act as subject matter expert in focus area(s) and acts as a lead role for both onshore and offshore vendor/supplier development teams

Key Skills & Experiences

Education –

Bachelor's or Master's Degree in a relevant field of work or an equivalent combination of education and work related experience.

Experience –

Typically, a minimum of 10+ years of progressive work related experience with demonstrated proficiency in multiple disciplines, technologies, or processes related to the position.

Experience working with a set of geographically dispersed team and bringing a holistic view of development projects

Technical skills and Knowledge –

• Strong knowledge and understanding of structured analysis and technical design techniques.
• Strong knowledge in addition to experience in related software architectures and development methodologies
• Strong analytical and problem solving skills.
• Ability to display effective verbal and written communication skills when explaining complex technical issues to a variety of technical and non-technical audiences, including clients, vendors, senior management, and staff.
• Ability to establish and maintain a high level of customer trust and confidence in the software engineering team's knowledge of the customers' business needs.
• Ability to effectively adapt to rapidly changing technology and apply it to business needs.
• Extensive knowledge and development expertise in one or more of the following disciplines required:
• Data Warehousing, Business Intelligence, ETL tools
• Financial, HR and Collaboration systems and tools
• Systems applications including but not limited to:- JAVA, J2EE, OO, XML, Web ServicesSQL
• Security & Identity Technologies’
• Additional Skills
  • Big Data Technologies (Hadoop, Spark, Kafka, Hive, Python)
  • Angular JS
  • AEM Development (Adobe Experience Manager)
  • Native App (IOS or Android)
  • SOA middleware architecture
  • Apigee
  • GEMfire/WMQ/AMQ
  • Microservices
  • Event Driven technologies
  • IBM Interact and Campaign
• Monitoring and Service Tools
  • IPSoft
  • DASH
  • App Dynamics
  • Service Now
  • Rally
  • CA Technologies

Please note that this is a hybrid position and requires going to the Guadalajara office 4 times per week.

If you're interested, please apply with your resume in English

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.