Software Engineer, Back End, Energy Customer Support

Tesla

What To Expect

Join Tesla’s service software team, where you’ll work alongside some of the brightest engineers globally to power critical machine learning models for internal service applications. These applications support Tesla’s service centers, collision centers, global customer relationship management, and insurance claims. As a python developer you’ll tackle complex, ambiguous challenges, transforming them into end-to-end AI solutions that drive Tesla’s mission to accelerate the world’s transition to sustainable energy.

What You'll Do

Design, develop, and implement machine learning models for service and customer support environments using techniques like supervised learning, convolutional neural networks, and tools such as PyTorch and Pandas

Collaborate with vehicle service operations, energy service operations, and customer support teams to address operational challenges

Take ownership of production models, ensuring robust alerting systems for rapid issue resolution

Work with diverse, heterogeneous datasets (text, voice, images, tabular data) to build scalable solutions

Translate ambiguous problem statements into actionable, end-to-end machine learning models

Follow agile development practices and maintain high standards for clean, modular, and sustainable code

What You'll Bring

In-depth expertise in Python for high-performance, data-intensive applications

Proficiency with at least one modern deep learning framework (e.g., PyTorch, JAX, TensorFlow)

Specialized knowledge in areas such as large language models, recommender systems, or operations research

Strong foundational understanding of statistics for model comparison and performance evaluation

Real-world experience deploying and maintaining production machine learning systems

Passion for writing clean, modular, and sustainable code to transition research into production

Degree in Computer Science, Data Science, or related or equivalent experience

Benefits

Compensation and Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

Medical plans > plan options with $0 payroll deduction

Family-building, fertility, adoption and surrogacy benefits

Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution

Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA

Healthcare and Dependent Care Flexible Spending Accounts (FSA)

401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits

Company paid Basic Life, AD&D

Short-term and long-term disability insurance (90 day waiting period)

Employee Assistance Program

Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays

Back-up childcare and parenting support resources

Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance

Weight Loss and Tobacco Cessation Programs

Tesla Babies program

Commuter benefits

Employee discounts and perks program

Expected Compensation

$140,000 - $210,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

, Tesla

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Confirmed 30+ days ago. Posted 27 days ago.

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