[Confluent] Senior Technical Program Manager

IBM

Education
Benefits
Special Commitments
Skills

Introduction

At IBM Software, we transform client challenges into solutions. Building the world’s leading AI-powered, cloud-native products that shape the future of business and society. Our legacy of innovation creates endless opportunities for IBMers to learn, grow, and make an impact on a global scale. Working in Software means joining a team fueled by curiosity and collaboration. You’ll work with diverse technologies, partners, and industries to design, develop, and deliver solutions that power digital transformation. With a culture that values innovation, growth, and continuous learning, IBM Software places you at the heart of IBM’s product and technology landscape. Here, you’ll have the tools and opportunities to advance your career while creating software that changes the world.

Your role and responsibilities

As a Senior Technical Program Manager (TPM), your day-to-day involves juggling multiple AI initiatives across numerous teams, stakeholder functions (Product, Security, Engineering leadership, etc.), and geographies. While closely monitoring dependencies with other orgs, you will drive planning, prioritization, risk management, stakeholder reporting, operations, and tradeoffs — often at the intersection of fast-moving AI/ML capabilities and Confluent's core streaming platform. A cross-org view is particularly strategic here, as you'll manage horizontal, multi-quarter programs spanning AI core features and platform reliability/security initiatives.

Driving these initiatives requires prior experience managing cloud projects, having an operational focus, experience with cross-group dependency management, the ability to deep-dive into technical issues and organizational problem-solving. A big focus for the TPM here would be to shield the development teams from chaos and streamline processes for smooth and successful on-schedule delivery of long-ranging programs.

Programs you own may span complex technical projects involving model inference performance and scalability, multi-region DR, streaming agent orchestration, and emerging AI protocol adoption. Hence a strong foundation in cloud fundamentals — and working fluency in AI/ML system concepts is necessary to deep-dive into technical areas and support these programs successfully.

Who you are:

  • You are smart, humble, and empathetic.
  • You have a strong sense of teamwork and put the team's and company's interests first.
  • You are driven and excited about the challenges of a fast-paced, innovative software startup environment with a mindset of getting stuff done!

Responsibilities:

  • Work with stakeholders to drive cross-cutting and critical initiatives for the company.
  • Ensure we can deliver projects on time, regularly communicating progress and status to key stakeholders.
  • Proactively identify and resolve roadblocks/challenges affecting projects.
  • Make technical decisions to keep projects running smoothly.
  • Work with Engineering, Product, and Security leadership to streamline and drive projects on a predictable schedule.
  • Run cross-functional meetings and drive decision-making around schedule adjustments, bug triage, and internal and external partner/customer delivery.
  • Take ownership of engaging with various engineering and product stakeholders to drive E2E execution, including understanding potential risks and alignment models for competing priorities.
  • Help the Streaming AI team understand the priorities of other dependent teams, both upstream and downstream, to unblock their roadmap needs.

Required education

Bachelor's Degree

Preferred education

Master's Degree

Required technical and professional expertise

  • Strong technical skills, especially knowledge of cloud networking fundamentals; working familiarity with AI/ML system concepts is a strong plus
  • Strong analytical skills. Ability to use data to glean insights and trends and help engineering make better decisions.
  • Prior TPM experience, a minimum of 4 years, in driving end-to-end lifecycle of complex and massive projects across organizations.
  • Experience driving cloud platform engineering cross-functional projects; experience with AI/ML platform or infrastructure programs is a big plus.
  • Experience driving operations across teams, creating dashboards is also a big plus.
  • Experience with JIRA, BigQuery, Google App Scripts
  • Strong communication, interpersonal and leadership skills to work with engineering and non-technical stakeholders.
  • Experience in highly agile environments applying JIRA reporting and sprint planning is a big plus.
  • Bachelor's degree in Computer Science, a related field, or equivalent practical experience.

Preferred technical and professional experience

  • Leading-Edge Technologies: Experience with designing, developing, and delivering software solutions using leading-edge technologies, including back-end and front-end development, and DevOps engineering.
  • Agile Collaboration: Experience working in an Agile environment, collaborating with stakeholders to understand requirements and deliver high-quality software solutions.
  • Automated CI/CD Pipelines: Experience contributing to automated CI/CD pipelines, ensuring seamless integration and delivery of software solutions.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability. Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it. In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge. IBM’s AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business. IBM’s hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

  • Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
  • Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
  • Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
  • Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
  • Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

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Confirmed 30+ days ago. Posted 30+ days ago.

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