Harmonic Inc.

About Us

Harmonic (NASDAQ: HLIT), the worldwide leader in virtualized broadband solutions, is transforming multi-gigabit connectivity. The company’s industry-leading cOS™ virtualized broadband platform, suite of solutions for fiber and DOCSIS, and a growing portfolio of AI-powered network intelligence solutions, enable broadband service providers to simplify operations, deliver exceptional subscriber experiences and expand revenue streams. With thousands of vCMTS servers and hundreds of thousands of RPDs deployed globally, Harmonic powers next-generation broadband services with five-nines reliability. Anchored with a customer-first approach and driven by a legacy of innovation, Harmonic supports broadband service providers at every stage of their network evolution. More information is available at www.harmonicinc.com.

Job Description

Network Design and Integration Engineer

Harmonic is the worldwide leader in virtualized broadband solutions, shaping the next generation of multigigabit connectivity. We revolutionized broadband networking via the industry’s first virtualized broadband solution, enabling broadband operators to more flexibly deploy gigabit internet service to consumers’ homes and mobile devices. Learn more at www.harmonicinc.com.

Role Description

We are looking for a Network Design and Integration Engineer. You will report to Director, Broadband System Integration. You will be required to work on accounts in Asia-PAC time-zone and communicate with team members in North America and/or Europe time zones.

Location

This position is 60 to 70% remote from anywhere in APAC. It will be occasional travel within APAC region.

What you will be doing:

• Support activities for cOSTM client lab integration, testing, qualifications, and field trials.
• Design IP networking ecosystem with Harmonic cOSTM platform to support Customer Use Cases.
• Implement cOSTM ecosystem design provided by Design Engineer of System Integration team.
• Communicate with marketing, engineering, and sales teams about client expectations.
• Responsible for testing new software and hardware; report and track defects to engineering.
• Execute, and lead client field trials.
• Train clients on the operation and troubleshooting of the cOSTM system.
• Train field service team on the operations and troubleshooting of cOSTM system and any new features that are supported.
• Assist with deployments and technical support as needed.
• Assist with supporting customers in conjunction with Harmonic’s 24/7 Technical Assistance Centre (TAC), as required.
• Investigate, diagnose and resolve Customer issues on-site in a timely manner and if needed escalate problems for assistance.
• Resolving equipment performance related issues within Harmonic equipment and in conjunction with Harmonic application partners, utilizing Harmonic’s technical issue logging/escalation systems as appropriate.
• Develop detailed customer installation and system integration plans, ensuring seamless implementation of solutions.
• Act as a key technical liaison on customer projects, ensuring that technical requirements are met and expectations are aligned.

What you should have:

• Bachelor’s in computer science, Electronic Engineering, Telecommunications or equivalent;
• 4+ years direct experience in networking systems hardware and software design and troubleshooting.
• Strong expertise in IP network switching and routing protocols, TCP/IP stack is a “must”.
• Experience in configuration and administration of Linux-based servers is a “must”.
• Ability to understand technical documentation including Software/Hardware Configuration Guides, schematics, work instructions, test procedures, etc.
• Problem solving, analytical and communications skills.
• Knowledge of DOCSIS, CMTS configuration and troubleshooting is a “must”.
• Knowledge of FTTX is a plus.
• Experience in pre-sales type technical support, including product demonstrations and feasibility analysis, is highly preferred.
• Ability to develop and present technical solutions to customers and internal teams.

Travel

You are required to travel up to 40% to customers sites (within APAC region) and Corporate Office for training.

Language

Fluent in written and conversational English

Diversity, Equality, and & Inclusion at Harmonic Inc

At Harmonic, we believe that building and nurturing a global team with diverse backgrounds and voices is critical to our success. Together, we achieve excellence through creativity and innovation, build relationships based on integrity and mutual respect, and deliver the highest quality in every aspect of our business for the benefit of our employees, business partners and shareholders.

#LI-Hybrid

#AK-1

About the Team

Join the broadband revolution at Harmonic, where we're pioneering the future of multigigabit connectivity! As the worldwide leader in virtualized broadband solutions, we're transforming the way people live, work, and connect. Our groundbreaking technologies, including Unified DOCSIS 4.0, Remote OLT, and AI-Ops solutions, are empowering operators to deliver lightning-fast internet services to homes and businesses across the globe. With our industry-first virtualized broadband solution and cOS platform, we're simplifying operations, reducing costs, and pushing the boundaries of what's possible. We're proud to power next-gen broadband services for leading operators across North America, Europe, Latin America, and Asia.

At Harmonic, you'll be part of a dynamic team that's shaping the future of connectivity. You'll have the opportunity to work on cutting-edge projects, collaborate with top talent, and be part of a company that's making a real impact.

Join our mission to empower a more connected world and discover a career that's fast, innovative, and full of possibilities!

• Job Identification 260122
• Posting Date 07/23/2026, 01:35 AM
• Job Schedule Full time