EPAM Systems

We are seeking a highly skilled Lead Salesforce Developer to lead the design and development of Agentforce Generative AI agents. This role requires a hands-on professional with experience delivering innovative solutions using Salesforce Agentforce and a strong technical background in Salesforce platform optimizations. Your expertise will help shape the implementation of AI-driven solutions, ensuring scalability, performance, and impactful business outcomes.

Responsibilities

• Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce
• Participate in project discussions to gather requirements and report progress
• Communicate effectively to align solutions with business and team objectives
• Manage multiple tasks and adapt to evolving priorities in a dynamic environment
• Conduct technical research and analysis to recommend optimized solutions to business challenges
• Develop new functionalities and enhancements based on provided requirements and insights
• Provide support during the maintenance phase, improving performance, refactoring code, and adding enhancements

Requirements

• 5+ years of hands-on experience in Salesforce development
• At least 1 year of relevant leadership experience
• Proficiency in implementing AI agents using Salesforce Agentforce
• Experience configuring agent reasoning, guardrails, action frameworks, and workflows
• Capability to design prompts and instruction frameworks for AI agents
• Expertise in optimizing agent responses with contextual grounding and data retrieval
• Skills in monitoring and tuning performance of AI agents
• Familiarity with retrieval-augmented generation (RAG) processes
• Background in working with Apex, Lightning Web Components, and Flow
• Experience handling large volumes of data and implementing complex data models and business logic
• Knowledge of integrating with third-party systems and troubleshooting and resolving technical issues
• Strong collaboration and communication skills, ensuring seamless coordination with team members
• Flexibility to work under tight deadlines and effectively handle changing requirements
• Ability to communicate effectively in both written and spoken English (B2 level or higher)