City of Houston

POSITION OVERVIEW

APPLICATIONS ACCEPTED FROM: ALL PERSONS INTERESTED

DIVISION: TBD

REPORTING LOCATION: TBD

WORKDAYS & HOURS: MONDAY - FRIDAY 8AM - 5PM*

• Subject to change

ABOUT US

The City of Houston’s Department of Neighborhoods (DON) is dedicated to improving the quality of life in Houston neighborhoods through the delivery of services, innovative programs, and strong community partnerships. The department delivers a wide range of services and serves as a centralized source for resident assistance to resolve neighborhood concerns.

DESCRIPTION OF DUTIES/ ESSENTIAL FUNCTIONS

This position provides comprehensive counseling, case management, and youth intervention services designed to support positive outcomes for referred youth and their families.

Essential Duties & Responsibilities:

• Provide case management, intervention, prevention, and educational services for referred youth.
• Conduct youth assessments, follow-ups, and progress check-ins to ensure continuity of care.
• Facilitate youth-focused workshops, mediation sessions, and conflict resolution activities.
• Engage in family outreach to support youth success and reduce risk factors.
• Deliver services to gang-identified youth at Harris County Juvenile Probation locations and through remote platforms as needed.
• Provide a minimum of four (4) educational workshops annually.
• Deliver services to at least 24 youth annually, ensuring documentation and quality standards are met.
• Demonstrate measurable progress toward all outcomes and performance indicators established in the contract.
• Maintain accurate and timely case records, reports, and service documentation.

WORKING CONDITIONS

This position operates primarily in an office and shelter environment. The role is physically comfortable; however, occasional travel and movement between facilities may be required.

This is a Department of Neighborhoods Emergency Management position at the Tier 2 Level.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires an Associate's degree in Business Administration, Management or a closely related field.

EXPERIENCE REQUIREMENTS

Two years of experience in coordinating and managing community programs and activities are required.

LICENSE REQUIREMENTS

None

PREFERENCES

• Experience working with at-risk or justice-involved youth.
• Experience delivering workshops, mediation, conflict resolution, or family outreach.
• Strong communication, de-escalation, and engagement skills.
• Ability to work independently and collaboratively in high-need environments.
• Bilingual skills (English/Spanish) preferred but not required.
• Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.**

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test.

SAFETY IMPACT POSITION No

If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

SALARY INFORMATION

This position is grant funded. Continued employment is contingent upon availability of funding.

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 17

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832-393-0453).

If you need special services or accommodations, call (832-393-0453). (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

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