Amgen

Career Category

Information Systems

Job Description

MSO Overview

The Marketing Science Operations (MSO) vertical serves as the operational backbone that ensures accurate, governed, and analytics‑ready marketing data across all digital channels. MSO enables MIO team to run self‑service analytics, generate insights, and execute campaigns reliably, with a focus on data readiness, governance, and scalable BI products.

Role Summary

The Sr. Associate – BI Design is a hands-on, mid-level design specialist responsible for translating business problems into intuitive, scalable, and decision‑ready BI experiences.

This role sits at the intersection of analytics, UI/UX design, and business storytelling, with ownership of dashboard design quality, KPI framing, and mockup-to-dashboard translation. The individual is expected to independently drive design workstreams while mentoring junior associates.

Key Responsibilities

1. BI Design & Experience Ownership

• Translate business problems into intuitive, decision‑ready dashboard designs
• Own end‑to‑end design lifecycle (wireframes >> mockups >> implementation alignment)
• Apply advanced UI/UX principles to ensure clarity, usability, and adoption
• Drive mockup quality, stakeholder walkthroughs, and final design sign-off readiness

2. KPI Framing & Analytical Structuring

• Define and standardize KPIs, metric logic, and business definitions
• Convert requirements into structured analytical frameworks and measurable outputs
• Ensure consistency in KPI interpretation across dashboards and stakeholders
• Contribute to business storytelling and insight structuring

3. Dashboard Development, QA & Delivery

• Build/support complex dashboards and reports with advanced calculations
• Perform data validation, QA, and UAT coordination
• Ensure design intent is correctly translated into BI tools (Power BI/Tableau)
• Manage enhancements, fixes, and delivery tracking in agile workflows

4. Governance, Adoption & Capability Building

• Monitor dashboard usage, performance, and user feedback
• Enforce design standards, templates, and documentation practices
• Drive continuous improvement in design quality and scalability
• Mentor junior associates and contribute to team capability uplift

Basic Qualifications

• Bachelor’s / Master’s in Engineering, Data Science, Statistics, Economics, Information Systems, or related field
• 4–6 years of experience in BI design, dashboarding, analytics, or visualization roles
• Strong understanding of data visualization principles and storytelling

Preferred Qualifications

• Hands-on experience with Power BI / Tableau
• Strong exposure to Figma / wireframing / design tools
• Experience in KPI design, metric standardization, and analytical thinking
• Ability to translate business problems into structured analytics outputs
• Familiarity with data models (basic star schema understanding)

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable

accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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