Colgate University

Posting Details

Position Information

Job CategoryProfessional/Administrative

Position TitleCloud Infrastructure Engineer

Full Time/Part TimeFull Time

DivisionDean of the Faculty

DepartmentInformation Technology Services - Services and Shared Infrastructure

Work Arrangement typeOn-Site (Hamilton, NY) – expected to work fully at the designated campus/office location.

Hiring Wage/Salary Range$90,000.00-$95,000.00

• Professional Experience/ Qualifications
• Demonstrated experience with AWS environments, including VPC peering, Transit Gateways, Gateway Load Balancers (GWLB), and egress/ingress filtering.
• Demonstrated experience in regulatory frameworks, IAM, encryption, DLP.
• Demonstrated experience with Azure environments, including Azure Virtual Network (VNet), Azure Virtual WAN (vWAN), Azure Gateway Load Balancer (GWLB), and egress/ingress filtering.
• Experience with containerization, hands-on experience deploying and managing workloads in Kubernetes environments (knowledge of Service Mesh/Istio preferred).
• Demonstrated experience troubleshooting DHCP, DNS, firewalls, and VPN routing across wired and wireless enterprise networks.
• Familiarity with managing secure data transfers and pipeline protocols (SSH, SFTP, HTTPS, REST APIs, and foundational knowledge of cloud data warehouses like Amazon RDS, Bedrock, Redshift, ETL).
• Strong communication skills with the ability to communicate with people of all skill levels.
• Understanding of, sensitivity to, and respect for the academic, cultural, and social diversity in the Colgate University community.
• Ability to work outside normal working hours as needed.
• Preferred Qualifications
• Experience delivering infrastructure as code. Experience automation scripting or deploying infrastructure utilizing tools such as Terraform, Ansible, Packer, Git, GitHub, or GitLab.
• Experience operating enterprise-level network hardware, ideally utilizing Aruba Networks and Aruba ClearPass authentication systems.
• Technical proficiency in managing virtualized environments (Hyper-V, VMware) and standard server configurations (Active Directory, Web, and Database servers across Linux and Windows OS).
• Experience with integrating AI APIs and Retrieval-Augmented Generation (RAG) workflows into existing enterprise applications.
• Familiarity with AI/ML standard frameworks and libraries like TensorFlow, PyTorch, LangChain, or Hugging Face.
• Familiarity with managing Palo Alto Networks firewalls and implementing industry-standard security controls.
• Experience scripting relating to managing network infrastructure or servers.
• Knowledge of copper and fiber cabling, TCP/IP, routing, BGP, Palo Alto firewalls, and cloud networking infrastructure.
• Higher Education Experience. Prior experience working within a college or university IT ecosystem.
• Applicable cloud architecture, networking & infrastructure, and/or IT certifications (e.g., AWS Certified Solutions Architect – Associate / Azure Administrator Associate, AWS Certified Solutions Architect – Professional / Azure Solutions Architect Expert, Aruba Certified Professional, Palo Alto Networks Certified Network Security Administrator (PCNSA)).
• EducationBachelor’s Degree in Information Technology (or related field) alongside 3–5 years of dedicated cloud infrastructure experience (equivalent combinations of education and experience welcomed). Master’s degree in a related field preferred.

CertificationsMust have a valid driver’s license in accordance with the University’s MVR policy.

Offer DeterminationWhen extending an offer, Colgate University considers factors such as (but not limited to) the scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations.

• Physical Requirements
• Will occasionally be required to stand for long periods of time.
• Will occasionally be required to lift and carry up to a maximum of 50 lbs.
• Will occasionally be required to use a ladder to service or install equipment.

Other InformationWork visa sponsorship is not available for this position.

BenefitsColgate University offers a competitive benefits package, with most benefits effective on the date of hire. Highlights include: medical, dental, vision, retirement contributions, paid time off, paid family leave, health & wellness, continuing education and professional development. We also offer unique perks, such as free parking, gym discounts, bookstore savings, athletic tickets, and access to cultural and recreational facilities. Explore the full benefits package on our Benefits page.

Department StatementColgate University’s Information Technology Services (ITS) is a dynamic organization that serves the diverse technology needs of the university community. Comprised of several functional areas, Classrooms, Digital Media & Events; Data Analytics & Decision Support; Engagement & Support; Information Security; Learning & Applied Innovation; Services & Shared Infrastructure, ITS prides itself on exceptional customer service and building collaborative relationships to meet the unique needs of our liberal arts campus. ITS endeavors to foster an inclusive environment that values diversity, professional development, creativity, and innovation to support the growth of individuals and the organization.

AccountabilitiesColgate University is seeking a forward-thinking Cloud Infrastructure Engineer to join our Services and Shared Infrastructure team within Information Technology Services (ITS). In this role, you will play a pivotal part in driving Colgate’s continued transition to a modern, hybrid cloud infrastructure and system architecture. The Cloud Infrastructure Engineer acts as a core member of the Enterprise Infrastructure Services team working to help imagine and expand our infrastructure and design systems that are highly resilient, secure, and accessible.

The core responsibilities of this position include:

Cloud Architecture & Infrastructure Automation: Responsible for the day-to-day design, administration, and optimization of Colgate’s cloud and hybrid infrastructure. Manages cloud architecture standards and building infrastructure automation utilizing Infrastructure as Code (IaC) to ensure the reliability, security, and scalability of the enterprise cloud environment. Maintains and improves cloud infrastructure and services, specifically within AWS & Azure.

Systems & Network Administration: Oversees the uptime, efficiency, and maintenance of campus on-premise virtual environments (Hyper-V), servers (Linux and Windows), network access control (Aruba ClearPass), storage arrays (Pure Storage), and enterprise software firewalls (Palo Alto). Provides strategic input to guide the ITS Campus Infrastructure plan, supporting current and future building projects and campus needs.

AI Integration & Emerging Technology: Maintains familiarity with modern AI frameworks, actively researching current and emerging AI tools, cloud, and networking technologies to apply best practices. Safely integrating AI tools into daily tasks where appropriate, maintaining a security-first mindset regarding data sharing with AI tools.

Project Management: Demonstrated ability to successfully lead small projects and participate in large projects by creating project plans, developing requirements, and coordinating across teams. Demonstrated ability to navigate and consistently add value within a matrixed organization. Consistently meeting deadlines and collaborating effectively with the team.

Change Management: Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the University and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate.

At Colgate, our technology is driven by our values. We expect our team members to champion thoughtful communication, teamwork, respect, and empathetic customer service in everything they do.

Additional Responsibilities

• Research, implement, and maintain enterprise cloud infrastructure systems and services.
• Regularly monitor and assess environments to proactively identify and execute necessary improvements.
• Optimize cloud environments for cost, performance, scalability, and reliability.
• Maintain knowledge of industry security best practices, standards, and requirements. Understand and apply appropriate security controls, privacy concepts and methods, and assist with security incident response.
• Maintain and track an accurate inventory of systems, equipment, and services.
• Proactively identify, analyze, diagnose, document, and resolve technical issues and requests within a centralized ticketing system. Research complex issues to find effective resolutions to technical problems.
• Maintain clear operational documentation and contribute to the team’s knowledge of cloud best practices.
• Acquire and maintain technical knowledge through self-paced training, courses, seminars, and other professional development methods.
• Work cooperatively and communicatively with colleagues, partners, and customers.
• Manage technical assignments and maintain key relationships with student workers and/or interns. Provide mentorship, training, and leadership to student workers and interns as necessary.
• Perform other related duties and special projects as assigned to assist the department in achieving and maintaining its core mission.

On-Call Responsibilities

• Participate in the team’s after-hours on-call rotation, one week per team member, to respond to issues outside of normal business hours.

Posting Detail Information

Requisition Number2026S049Posting

TemporaryNo

Work ScheduleThis is a full-time, 12-month position operating under Colgate University HR policies and New York State law. While standard hours align with the Monday–Friday business hours of the Services and Shared Infrastructure office, this role requires flexibility. Candidates must be available for evening, overnight, weekend, and holiday work for scheduled maintenance, and participate in an on-call rotation to handle off-hour critical issues.

Job Open Date06/29/2026

Job Close Date

Open Until FilledYes

Special Instructions Summary

EEO StatementThe University recognizes that equal employment opportunity can only be achieved through demonstrated leadership. It is the Policy of the University to recruit, employ, retain, promote, and train employees on the basis of skills and experience, capacity to do the job, and valid job qualifications without regard to any characteristics protected by applicable local, state or federal laws.

Clery ActCAMPUS CRIME REPORTING AND STATISTICS

The Department of Campus Safety will provide upon request a copy of Colgate’s Annual Security and Fire Safety Report. This report includes statistics as reported to the United States Department of Education for the previous three years concerning reported: 1. crimes that occurred on-campus; in certain off-campus buildings or property owned or controlled by Colgate University; and on public property within, or immediately adjacent to and accessible from, the campus and 2. fires that occurred in student housing facilities. The report also includes institutional policies concerning campus security and fire safety, such as policies concerning sexual assault, life safety systems, and other related matters. You may access the report from the Clery Compliance web page at: https://www.colgate.edu/about/offices-centers-institutes/dean-college/campus-safety-staff/clery-compliance. Printed copies of this report may be obtained upon request from the Department of Campus Safety via e-mail at cusafety@colgate.edu.

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