Crowley Maritime Corporation

Overview

Overview

• Supports transportation operations by coordinating shipments and managing carrier and customer requirements.
• Ensures efficient execution of transportation activities while meeting service and compliance standards.

Responsibilities

• Communicate with shippers, consignees, vendors, and agents to manage shipments end‑to‑end.
• Track and monitor shipments, ensuring timely updates in the TMS and quality carrier performance.
• Perform order audits to ensure accuracy and timely data entry.
• Organize shipment documentation, delivery tracking, and notifications.
• Act as a primary customer point of contact and standardize communications.
• Ensure compliance with transportation laws, regulations, and industry standards.

Qualifications

• High school diploma required; bachelor’s degree in business, transportation, or related field preferred.
• 1 year of experience in transportation, dispatching, customer service, or related area (scheduling/planning preferred).
• Proficiency in Microsoft Office (Excel, Word, Outlook); experience with TMS/Blue Yonder preferred.
• Bilingual (English/Spanish).
• Strong communication, organization, problem‑solving, and data handling skills with attention to detail.