HTC Global Services

Job Title:

DevOps / Site Reliability Engineer (SRE) – API Platform

Overview

We are seeking an experienced DevOps / Site Reliability Engineer (SRE) to help architect, automate, and scale an enterprise API Gateway platform. This role focuses on infrastructure automation, platform reliability, CI/CD enablement, observability, and operational excellence. The ideal candidate will have experience building resilient cloud-based platforms, implementing automation, and supporting large-scale API environments.

Key Responsibilities

• Design and build automated CI/CD pipelines and reusable infrastructure modules to enable secure, scalable, and self-service API deployments.
• Develop and maintain infrastructure automation using Infrastructure as Code principles.
• Design and implement highly reliable, self-healing platform architectures.
• Establish and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and observability practices.
• Monitor platform health and proactively identify and mitigate operational issues.
• Develop platform tooling and automation solutions to streamline operational processes.
• Create and maintain code-based solutions for infrastructure and platform management.
• Participate in a structured on-call rotation to support platform operations and reliability.
• Collaborate with Security, Product, and Architecture teams to support platform initiatives and technical strategy.
• Contribute to continuous improvement efforts related to scalability, reliability, and operational efficiency.

Required Qualifications

• Bachelor's Degree
• 5+ years of experience in a relevant field
• Experience with Cloud Infrastructure
• Experience with GitHub
• Experience with Google Cloud Platform (GCP)
• Experience with IT Operations

Preferred Qualifications

• Master's Degree
• Experience with Dynatrace
• Experience with Go
• Experience with Tekton

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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