Compass Group plc

Position Title: NIGHT FACILITIES ASSISTANT MANAGER

Location: Charlotte, NC

Shift: Night Shift (Full-Time) (Monday – Friday) 8:00pm – 4:30am (weekends as needed)

Salary: $50,000 - $52,000

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email MyReferral@compass-usa.com.

Job Summary

The Assistant Night Janitorial Manager is responsible for supporting the daily management and execution of janitorial operations within a large-scale Warehouse fulfillment environment. This role provides direct leadership to frontline associates, ensuring all cleaning services are performed safely, efficiently, and in accordance with ESFM, Compass Group, and client standards.

The Assistant Night Janitorial Manager will assist with staffing, training, quality assurance inspections, employee engagement, safety compliance, client relations, and operational performance while maintaining a high standard of cleanliness throughout the facility.

Key Responsibilities

Operations Management

• Assist in overseeing nightly janitorial operations within a fast-paced client facility.
• Ensure all scheduled cleaning tasks are completed according to site scope of work and client expectations.
• Monitor cleaning quality through routine inspections and audits.
• Support execution of floor care programs, restroom sanitation, trash removal, warehouse cleaning, breakroom maintenance, and high-touch surface disinfection.
• Respond promptly to client requests and operational needs.

Team Leadership

• Supervise janitorial associates, shift supervisors, trash technicians, and floor technicians during assigned shifts.
• Conduct daily shift huddles and communicate operational priorities.
• Provide coaching, training, and performance feedback to team members.
• Assist with onboarding and training of new employees.
• Promote a positive, respectful, and inclusive work environment.

Safety & Compliance

• Ensure compliance with all Compass Group, ESFM, OSHA, and client safety requirements.
• Conduct routine safety observations and corrective actions as needed.
• Investigate and document incidents, near misses, and safety concerns.
• Maintain proper use of PPE and safe equipment operation.

Staffing & Administrative Duties

• Assist with scheduling and labor planning to support operational needs.
• Support payroll review and timekeeping accuracy.
• Monitor attendance and address performance concerns appropriately.
• Participate in recruiting, interviewing, and hiring activities as needed.
• Maintain accurate records, reports, and operational documentation.

Client Relations

• Build and maintain strong working relationships with client operations and support teams.
• Participate in client meetings, audits, and site walks.
• Address client concerns professionally and ensure timely resolution.
• Support continuous improvement initiatives to enhance service delivery.

Qualifications

Required

• High school diploma or GED.
• Minimum of 2 years of supervisory or leadership experience.
• Experience leading teams in janitorial, facilities, hospitality, warehouse, manufacturing, or related environments.
• Strong communication and organizational skills.
• Ability to work independently and make sound decisions in a fast-paced environment.
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Ability to stand, walk, bend, and lift up to 50 pounds as required.

Preferred

• Janitorial or facilities management experience.
• Experience working in large distribution, fulfillment, manufacturing, or industrial environments.
• Bilingual English/Spanish a plus
• Experience with floor care equipment, scrubbers, sweepers, and warehouse cleaning programs.
• Knowledge of staffing, payroll, quality assurance audits, and performance management.

Physical Requirements

• Ability to work extended periods standing and walking throughout a large facility.
• Ability to lift, push, pull, and move cleaning equipment and supplies.

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

Req ID:1543515

ESFM

Brandy Wilson

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