Technical Support Engineer
đź“ŤAmsterdam
We are looking for a skilled and motivated Technical Support Engineer to join a growing international team. In this role, you ensure that innovative body analysis systems operate flawlessly, supporting users in healthcare, fitness, and research with dependable performance and service.
🔧 Your Responsibilities
As a Technical Support Engineer, you will:
- Perform repairs and maintenance on devices both on-site and in the workshop, following high technical standards.
- Diagnose and resolve technical issues using appropriate diagnostic tools and procedures.
- Provide customer support, assisting with device setup, system integration, and troubleshooting.
- Manage documentation, including maintaining ticketing systems, writing repair reports, and preparing cost estimates.
- Coordinate maintenance schedules and manage parts ordering in collaboration with the team.
- Deliver user training (online and in person) on proper use and basic maintenance of devices.
âś… Your Profile
We are looking for someone who:
- Has a solution-oriented mindset and is passionate about delivering precise, customer-focused work.
- Holds a technical or IT-related degree (or equivalent experience).
- Has hands-on experience repairing and maintaining technical equipment (experience in medical, fitness, or diagnostic technology is a plus).
- Demonstrates strong troubleshooting and problem-solving skills.
- Is fluent in French, Dutch and English (mandatory).
- Is comfortable working with Office 365 and ideally has experience with ticketing or CRM systems.
- Holds a valid driver’s license (B) and is willing to travel occasionally.
Apply now!
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