Timber-Tech Building Solutions is a leader in residential and commercial framing solutions across Alberta, and is seeking a dedicated and skilled Warranty Technician to join our growing team. The successful candidate will be responsible for conducting post-construction service and warranty work, ensuring that deficiencies are addressed professionally, promptly, and in line with company and industry standards. This is a fully field-based position that requires daily travel to customer and job sites throughout the Calgary area and surrounding communities. The successful candidate will be provided with a company pickup truck, tools, and equipment necessary to perform their duties.
Wage: $25-$30 depending on experience
Schedule: 8:00AM-4:30PM M-F
Key Responsibilities:
- Conduct on-site assessments of reported deficiencies in homes and buildings framed by Timber-Tech Building Solutions.
- Perform hands-on repair work to address warranty issues (e.g., framing corrections, hardware adjustments, cosmetic fixes)
- Communicate with clients, site supervisors, and internal teams to coordinate service appointments and set expectations
- Maintain clear and professional documentation of site visits, repair work completed, and materials used
- Prioritize and manage daily service calls to ensure timely resolution
- Report recurring issues or quality concerns to the construction and quality assurance teams
- Ensure all work complies with safety regulations, company standards, and warranty obligations
- Represent the company professionally and maintain positive relationships with clients and partners
- Follow and comply with all company policies and procedures
- Comply with PPE requirements
- Other duties as assigned
Qualifications:
- Proven experience in residential or commercial framing, carpentry, or general construction
- Skilled in carpentry, with the ability to perform precise and efficient repairs
- Solid understanding of building processes, materials, and warranty requirements
- Excellent troubleshooting and repair skills
- Strong communication and customer service abilities
- Ability to work independently and manage a daily service schedule
- Comfortable using smartphones or tablets to complete digital service reports
- Valid class 5 Driver’s License with a clean driver's abstract
Working Conditions:
- 100% field-based position with daily travel to residential/commercial job sites and customer locations
- Company-provided pickup truck, tools and equipment for business use
- Exposure to a variety of indoor and outdoor environments and weather conditions year-round
- Frequent lifting, carrying, climbing, kneeling, and use of hand and power tools
- Fast-paced, customer-facing role requiring flexibility, professionalism, and strong time-management skills
Read Full Description