Job Summary
The District Department of Transportation (DDOT) is seeking a skilled and collaborative Human Resources Manager to join the Talent and Business Services Administration (TBSA). In this role, you will help support and enhance HR programs that serve nearly 1,500 employees across one of Washington, D.C.’s most dynamic agencies. Working closely with senior HR leadership, you will assist in advancing key initiatives, handle sensitive and confidential matters with discretion, and contribute to clear and engaging communication that strengthens the overall employee experience.
As an HR resource and trusted partner, you will support a variety of HR functions and oversee a team responsible for processing personnel actions, interpreting policies, and providing responsive customer service. You will play an important role in evaluating HR processes to ensure accuracy, efficiency, and alignment with agency standards. Through continuous improvement, consistency, and a focus on service, you will help DDOT maintain effective HR operations and contribute to attracting, supporting, and developing top talent.
Duties and Responsibilities
Participates as a member of the agency’s management team, focusing on human resources and related administrative issues. Collaborates with leadership on strategic HR planning and provides guidance in achieving organizational goals. Interprets HR regulations for managers and employees, recommends policy and operational changes consistent with District laws and priorities, and oversees their implementation once approved.
Provides HR policy expertise, consultation, and support across the agency. Coordinates liaison activities with DCHR, including monitoring, reporting, and responding to HR-related issues. Represents the agency at meetings, hearings, negotiations, and other proceedings. Manages a team of professional, technical, and/or administrative staff responsible for delivering HR services, and oversees personnel actions, training needs, classification recommendations, and/or employee benefits and recognition.
Conducts workload and workflow analyses to improve efficiency and workplace conditions. Identifies and removes barriers to productivity, strengthens team effectiveness, and enhances business practices. Partners with agency managers on studies and projects, evaluating new and existing programs to ensure they meet HR management needs and comply with legal and governmental requirements.
Qualifications and Education
Applicant must have at least one (1) year of specialized experience equivalent to at least the next lowest grade level, or its non-District equivalent, gained from the public or private sector. This means that all applicants must have at least one year of experience at a Grade 12 level or sufficient external experience to demonstrate the ability to complete the role of this Grade 13 position. Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position, such as demonstrated success leading or supervising human resources teams or projects; advanced knowledge of and demonstrated experience in human resources program development and management; ability to understand and interpret the District Personnel Manuel (DPM) and other related regulations, policies, and procedures; and thorough knowledge of human resource theories, principles, practices, and techniques as well as laws, regulations and standards related to such practices in the public or private sector.
A bachelor’s degree or higher in human resources or related field is preferred.
Previous experience managing and supervising a team is preferred.
Licenses and Certifications
Professional in HR (PHR or SHRM-CP) or Senior Professional in HR (SPHR or SHRM-SCP) certification is preferred.
Working Conditions/Environment
The work is performed in the office and in a conference, meeting and training rooms, and as appropriate at the employee’s work site.
Other Significant Facts
Tour of Duty: Varies
Pay Plan, Series, and Grade: MS-0201-13
Promotional Potential: No known promotion potential.
Duration of Appointment: Management Supervisory Service (MSS) – At Will. This is a Management Supervisory Service (MSS) appointment. Persons appointed to MSS positions do not acquire permanent status but serve at the pleasure of appointment Personnel authority and may be terminated at any time.
Position Designation(s): The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Security Sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure.
Essential Designation: This position is classified as an essential position under the provisions of the District Personnel Manual Chapter 12. As such, the incumbent is required to serve in emergency situations to perform critical duties, i.e., snow removal, debris removal, transportation, shelter, operations, food distribution, and communications. These duties may be performed when the government is closed or when employees are dismissed early.
Employee Benefits May Include:
DDOT is an employer of choice for any job seeker who has passion, energy, and enthusiasm about our city. Employee benefits include:
Residency Requirement Statement: If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.
EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking. military service, or other non-merit factor.
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