Commonwealth of Massachusetts

Program Coordinator I - (2600045M)

Description

Position Summary

The Highway Liaison Coordinator will be assigned to the Office of Legislative Affairs and will work closely with agency staff and others to promote significant road and bridge projects throughout the Commonwealth. The Highway Liaison Coordinator will also build and maintain relationships with the Massachusetts State Legislature, internal MassDOT stakeholders, the media, and the public. An ideal candidate for this role will be an excellent communicator, thrive in a fast paced and ever-changing environment, and demonstrate a passion for public service.

The position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed. Based on the operational needs of the office, the incumbent may be required to schedule and attend meetings as well as respond to inquiries outside of the established, standard work hours.

Duties and Responsibilities

• Coordinate and monitor civic/community outrach and integration programs.
• Dissemination of project and program planning, construction, and mitigation efforts and information to the public.
• Facilitate/ coordinate civic and community meetings relevant to specific projects (both in person and virtually).
• Respond to public inquiries (telephone and e-mail) regarding MassDOT construction projects.
• Initiate and maintain liaison with relevant private, local, state/federal agencies, local municipal/state officials, and others to exchange information and/or resolve problems; and perform related work as required.
• Creation of written informational materials and presentations.
• Serve as a point of contact for the public, the media, and other state agencies regarding MassDOT project related inquiries.
• Provide technical assistance and support to Highway Districts in matters as they relate to local elected officials and public engagement needs.
• Other duties as necessary.

About MassDOT

The 4,000+ employees of Massachusetts Department of Transportation (MassDOT) take great pride in connecting the Commonwealth’s residents and communities. MassDOT is responsible for developing, implementing, and coordinating transportation policies and projects for the Commonwealth of Massachusetts and to efficiently plan, design, construct, and maintain a safe statewide transportation system which effectively meets the transportation needs of the Commonwealth. Information about MassDOT’s inclusive culture and career opportunities can be found at mass.gov/massdot-careers.

MassDOT’s divisions include Highway, Registry of Motor Vehicles, Aeronautics, and Rail & Transit. Headquarters (Planning & Enterprise Services) provides business and administrative support and policy leadership for each of the four (4) divisions.

Qualifications

Minimum Entrance Requirements

This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.

Current MassDOT employees should use their internal MassCareers account to apply.

All job applications must be submitted online through MassCareers to be considered.

Please provide a complete, accurate and current resume / application for MassDOT to review in order to determine if your submitted materials meet the minimum entrance requirements for the position.

Applicants must have at least (A) two years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions

I. A Bachelor's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.*

II. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

SPECIAL REQUIREMENT: Based on assignment, possession of a current and valid Massachusetts Class D Motor Vehicle Operator's License may be required.

• For questions regarding the job posting, please email the MassDOT Talent Acquisition Team at talentacquisition@dot.state.ma.us.
• For general questions regarding MassDOT, call the Human Resources Service Center at 857‐368‐4722.
• For a disability‐related reasonable accommodation or alternative application method, call the ADA Coordinator, Lucy Bayard, at 857‐274‐1935.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self‐select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Official Title: Program Coordinator I

Primary Location

: United States-Massachusetts-10 Park Plaza

Job

: Administrative Services

Agency

: Massachusetts Department of Transportation

Schedule

: Full-time

Shift

: Day

Job Posting

: Jun 12, 2026, 2:21:50 PM

Number of Openings

: 1

Salary

: 65,577.75 - 96,468.81 Yearly

If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Derrick Mann - 8573688541

Bargaining Unit: 06-NAGE - Professional Admin.

Confidential: No

Potentially Eligible for a Hybrid Work Schedule: Yes

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