Amgen

Career Category

Information Systems

Job Description

At Amgen you will be responsible for developing and maintaining Salesforce applications to meet business needs. You will collaborate with a team of Business Owners, Operations, software engineers, Architects, Product owners, Business Analysts, participate in the full software development life cycle, and ensure the delivery of high-quality code and solutions. Your strong programming skills, problem-solving abilities, and attention to detail will contribute to the development of robust and scalable software solutions.

Roles & Responsibilities:

• Design and implement Salesforce Lightning components using LWC and Aura frameworks to enhance platform functionality and user experience.
• Configure roles, profiles, permission sets, and region-wise security and sharing settings to ensure appropriate access control across user groups.
• Create and customize standard and custom objects, page layouts, validation rules, record types, and formula fields to meet business requirements.
• Develop and maintain Apex classes, triggers, Visualforce pages, and custom controllers as needed.
• Design and implement integrations between Salesforce and external/internal systems using REST/SOAP APIs and middleware.
• Utilize Copado deployment tool to manage source control, deployments, pipeline automation, and environment management in support of release processes
• Apply Salesforce development best practices to ensure code reusability, maintainability, and compliance with performance and scalability standards.
• Troubleshoot and resolve development or configuration issues during QA, UAT, and production support cycles.
• Participated in design reviews, sprint planning, and code reviews, contributing to Agile/Scrum ceremonies and delivery cycles.
• Maintain documentation including technical design, solution architecture, and release notes for enhancements and projects.
• Ensure all development work adheres to GxP, CSV, and compliance requirements, including documentation traceability and audit readiness.
• Collaborate with business analysts, Quality and infrastructure teams to deliver reliable and compliant Salesforce solutions.
• Stay up to date with Salesforce platform releases, new features, and emerging technologies to drive innovation and platform optimization.
• Ensure to perform Unit testing on the functionality before moving to higher environments.
• Support the operations team with User Access Management or Configuration changes or Data Migration activities or Data discrepancies on demand.
• Ensure to Resolve or Mitigate Security Code Scan Risks & Vulnerabilities.
• Utilize Salesforce Reporting capabilities to design various reports to tailor to the Stakeholder needs.
• Able to support the operations team with User Access Management or Configuration changes or Data Migration activities on demand.
• Ability to develop Rubric within salesforce and inculcate required assessment to calibrate the functionality.
• Ensure data integrity through effective use of SOQL, SOSL, data loader, and batch processes.
• Ability to adapt to the changing needs of the technical needs of the system.

Basic Qualifications:

• Bachelor’s /master's degree and 5-9 years of Computer Science, IT or related field experience

Preferred Qualifications:

• Bachelor’s /master’s in computer science, Information Technology, or a related technical field
• 5-9 years of experience in Salesforce development including Lightning Components, Apex, Visualforce, and platform configuration
• Hands-on experience with Salesforce security models, role hierarchy, sharing rules, and field-level access
• Solid hands-on experience of implementing Salesforce Configurations, Apex, LWC, Aura
• Strong understanding of Salesforce object model, workflows, validation rules, and triggers
• Experience with Salesforce integrations using RESTful and SOAP web services
• Familiarity with DevOps practices, CI/CD tools, and version control systems like Git & GIT
• Proven experience working with Copado for deployment automation, CI/CD pipeline configuration, and release management
• Strong problem-solving skills and the ability to troubleshoot issues across multiple environments
• Experience working in Agile/Scrum teams supporting enterprise applications
• Salesforce platform certifications are Mandatory.
• Ensure data integrity through effective use of SOQL, SOSL, data loader, and batch processes
• Lead business requirements with data analysis and quality assurance, User acceptance testing, CRT, data bricks knowledge will be a plus.

Must-Have Skills:

• Proficient in developing custom solutions using Salesforce Lightning Components (Aura and LWC), Apex classes, Visualforce pages, and Apex triggers, including batch classes and schedulers with exception handling.
• Experience configuring standard/custom objects, fields, page layouts, validation rules, roles, profiles, permission sets, and region-specific sharing and access models.
• Hands-on experience integrating Salesforce with internal and external systems using REST and SOAP APIs; familiarity with middleware for system interoperability.
• Familiarity with DevOps tools, version control systems (e.g., Git), and CI/CD pipelines beyond Copado, contributing to efficient and traceable deployments.
• Strong analytical mindset with the ability to troubleshoot platform issues, optimize performance, and explore emerging Salesforce features for continuous improvement.
• Skilled in using Copado for deployment automation, CI/CD pipeline configuration, source control management, and environment management across multiple sandboxes.
• Deep understanding of Salesforce object model, workflows, formula fields, and Apex triggers customizing and extend platform functionality.
• Knowledge on analysis Veracode scan risks & vulnerabilities & provide technical resolution
• Strong knowledge on helping the stakeholders with the report’s generation using Salesforce reporting functionality.
• Working experience on creating rubric for prioritization and scoring of various elements in the applications.
• Working experience on writing queries and finding RCA & providing resolutions.
• Ability to adapt to the changing needs of the technical needs of the system.
• Working in a Professional setting aligning towards the team goals.

Good-to-Have Skills:

• Experience participating in Agile/Scrum teams, with knowledge of sprint planning, retrospectives, and iterative development workflows.
• Exposure to pharmaceutical, biotech, or healthcare industries with an understanding of compliance and patient safety requirements.
• Knowledge on ETL & Enterprise Data Lake, integration with Data Bricks & Building Pipelines.

Professional Certifications

• Salesforce Platform Developer I (Required)
• Salesforce Platform Developer II (Required)
• Certified Scrum Developer or SAFe Agile (Optional)

Soft Skills:

• Excellent problem-solving and analytical skills
• Strong communication and interpersonal abilities
• High attention to detail and commitment to quality
• Ability to prioritize tasks and work under pressure
• Team-oriented with a proactive and collaborative mindset
• Willingness to mentor junior developers and promote best practices
• Adaptable to changing project requirements and evolving technology

.