FirstService Residential

Description

Job Overview:

As a Clubhouse Attendant, you’ll be responsible for creating a positive and welcoming first impression for residents and guests entering the clubhouse. Your daily responsibilities will include providing great customer service, granting access to clubhouse facilities, and ensuring a safe and clean environment

This part-time opportunity is available at a property in the southwest suburbs of Chicago, Illinois. Shifts available include weekend evenings from 3:00 PM to 9:00 PM.

Your Responsibilities

• Provide staff support and guidance to ensure that the needs or desires of the homeowners, Board of Directors, and Community Manager are being addressed.
• Assist residents in a professional, friendly, and helpful manner, ensuring the clubhouse and grounds are safe and welcoming.
• Greet all residents and guests appropriately, ensuring residents sign in upon arrival and guest policies are followed.
• Be familiar with the Association's rules and regulations and apply them to all residents and guests in respectful manner.
• Fully understand and apply the necessary steps to open and close the Clubhouse for the day, including the process for the outdoor pool when open.
• Ensure that the Clubhouse is safe, clean, and presentable at all times, and follow procedures for reporting and addressing conditions beyond the Attendant's knowledge.
• At the Community Association Manager's direction, complete minor maintenance, including watering flowers and shrubs.
• Maintain the swimming pools as needed, in accordance with set procedures.
• Ensure that the pool decks are safe, clean, and presentable at all times, and follow procedures for reporting and addressing conditions beyond the Attendant's knowledge.
• As directed by the Community Association Manager, set up, monitor, and take down necessary items, including tables and chairs, for Clubhouse events.
• Take immediate action in emergencies to minimize potential injury or damage, following all necessary incident reporting procedures.
• Follow all checklists and procedures to ensure tasks are accomplished.

Skills & Qualifications

• Works effectively with coworkers, clients, customers, and others by sharing ideas in a constructive and positive manner; addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Must possess a high energy attitude and an ability to multi-task/prioritize different projects at any given time.
• Ability to leverage technology, including telephones, computers, and copiers for Association business.
• Experience providing customer service in a hospitality or retail setting. Experience in community or property management preferred.
• Superior oral and written communication skills.

What We Offer

As a part-time associate, you will be eligible for benefits including paid sick and personal time, as well as a 401(k) program.

Compensation

$ 18.00 / hour

Disclaimer Statement

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel national_recruiting@fsresidential.com.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_recruiting@fsresidential.com; we will respond in accordance with Local Law 144, within 30 days.