University of Utah

Department 02203 - Youth & Personal Enrichment Job Summary

The Osher Lifelong Learning Institute at the University of Utah offers a rich and evolving array of courses, lectures, and special activities, taught by distinguished emeritus faculty, scholars, and community experts. Members from all walks of life bring a lifetime of experience to the classroom and our activities.

This temporary role will support daily operations and the growth of our Special Event programming, including working closely with volunteers and Osher staff to develop and program at least 120 tours of community businesses, museums, restaurants, and facilities per year.

Please see our website pages for currently offered free special events (https://continue.utah.edu/osher/special-events) and special events with fees (https://continue.utah.edu/osher/class/osher_173_osher_special_events_with_fees) as well as our extensive archive catalogs of past events (https://utah.photoshelter.com/galleries/C0000HTiGYkU178I/Osher-Catalog-Archive) and weekly emails (https://continue.utah.edu/osher/news) to understand our programming needs.

This is a temporary position with an anticipated duration of July 16, 2026 to December 15, 2026 determined by business needs; specific start and end dates may vary accordingly.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

Responsibilities

Program Specialists, II

• Work with the Osher director and Osher member volunteers to establish and meet tour/event programming goals – e.g., number and type of tours and events offered each term, tours and events to repeat, and guest speakers for the large member events.
• Coordinate all special events with member volunteers, including registration, scheduling, rosters, attendance, etc.
• Maintain information about special events across systems.
• Develop relationships with community partners, members, instructors, and volunteers.
• Provide excellent customer service to both internal and external customers in person, over the phone, and via e-mail.
• Assist with daily course coordination and customer service.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Program Specialists, II: Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Preferences

• Experience with Salesforce, Outlook, Google Suite, Teams, Zoom, or similar systems.
• Strong organizational and communication skills.
• Experience in customer service.
• Familiarity with adult education or community programming.
• Ability to work independently and manage multiple priorities.

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX (OEO). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/ This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.