Boston Children’s Hospital

Pay Range

$49275.20-$78832.00 Annual

Position Summary

The Program Coordinator II will support daily operations within a fast-paced clinical environment while partnering closely with leadership, including the Medical Director and Lead Nurse Practitioner. This role is responsible for overseeing operational workflows, onboarding and training new staff, managing provider scheduling and templates, coordinating departmental events, reviewing Epic and operational reports, supporting process improvement initiatives, and handling patient escalations. The ideal candidate will have prior healthcare administrative experience, strong Epic knowledge, excellent organizational and relationship-building skills, and a collaborative, growth-oriented mindset with a passion for continuous improvement and operational excellence.

Key responsibilities

• Coordinates activities and daily operations of a program.
• Assists in the development of new or revision of program goals and objectives.
• Prepares or assists in preparation of proposal for funding and/or funding continuation from outside sponsors.
• Confers with and advises staff and others to provide technical advice, problem solving assistance, answers to questions and program goals; refers to appropriate department person when unable to respond.
• Prepares periodic reports and records on program activities, progress, status or other special reports for management or outside agencies.
• May evaluate program effectiveness to develop improved methods.
• May review applications or other program documents independently or in conjunction with supervisor to determine acceptance or make decisions pertaining to program.
• May assist in the coordination of recruitment efforts.
• Assists with written communication and promotional literature.
• May plan workshops, meetings or conferences; coordinates logistics, scheduling and participant communications. Interacts and maintains liaison with staff, faculty and outside/community agencies in facilitating program objectives.
• May supervise staff.

Minimum qualifications

Education:

Associate’s or equivalent experience. Bachelor’s preferred

Experience:

• 2 years of relevant experience. Healthcare administration preferred.
• Good verbal and written communication skills.
• Ability to command respect from others.
• Conflict resolution skills to facilitate positive interactions with the organization.
• Organizational skills to effectively organize workload, manage time and resources and schedule and prioritize projects.
• Independent Thinking skills to provide persistence and determination in the execution of the position requirements.

Schedule: Monday-Friday, first 6 months will be fully onsite for training.

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Boston Children’s Hospital is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, gender, sexual orientation, pregnancy, national origin, ancestry, ethnicity, age, disability, military or veteran status or any other classification protected by law in hiring, promotion, compensation and other terms and conditions of employment. Boston Children’s Hospital collects and maintains information regarding gender, race, and ethnicity for equal opportunity compliance purposes. Boston Children’s Hospital also is subject to various government recordkeeping and reporting requirements for the administration of civil rights laws and regulations.