John Hopkins University

Why Join GovEx?

Working at GovEx means joining a dynamic team committed to improving the lives of people living in cities around the world through data-driven, innovative solutions. You’ll have the opportunity to collaborate with cities at the forefront of public sector innovation and be part of transformative projects that improve government performance and outcomes.

General summary/purpose:

The Bloomberg Center for Government Excellence at Johns Hopkins University (GovEx or the Center) seeks to hire a Sr. Program Associate, GovEx for the City Data Alliance Program to join our team of government, data, and performance practice experts to support senior government leaders across the United States, Canada, and Latin America to use data to get better results for residents.

The Sr. Program Associate plays a critical role in the delivery of GovEx’s data advisory services for city government partners, enabling them to leverage the power of data for better decision-making in the Bloomberg Philanthropies City Data Alliance program

The Sr. Program Associate role will be a part of a team that is responsible for managing full-cycle projects, including scoping, scheduling, and implementation of data analysis and performance practices, while providing direct technical assistance in program implementation. The role also entails advising and guiding public sector teams’ data techniques, supporting them to achieve resident impact, and presenting strategic recommendations based on program performance. Additionally, this role contributes subject matter expertise to develop curriculum, workshops, and new initiatives, while coordinating program delivery with various partners and stakeholders.

Since 2015, GovEx has supported over 10,000 public sector leaders in 37 countries, and over 568 cities, counties, and states by providing coaching and technical assistance; research and analytics; training and capacity building; and human resource support. GovEx is a recognized leader in the provision of public sector training to upskill employees and improve data practices through self-guided courses and instructor-facilitated learning.

GovEx is dedicated to supporting governments in leveraging the power of data to identify, understand, and dismantle legacies of structural and entrenched racism. We seek candidates who are committed to using data-driven approaches to promote equity and justice in communities. For more information about GovEx, please visit https://govex.jhu.edu/.

Specific Duties and Responsibilities

Program Management and Delivery - 70%

• Act as the primary programmatic point of contact for clients on behalf of the Center, reporting to program and Center leadership on progress, support needs, and escalation of issues.
• Provide full-cycle project management for assigned jurisdictions and programs, encompassing project scoping, scheduling, reporting, and data analysis.
• Analyze qualitative and quantitative program performance data, identify areas of concern and opportunities for improvement, and present data and recommendations to public sector leaders, Center leadership, and funders, as needed.
• Provide direct technical assistance to client teams in the design, development, and implementation or deployment of new services, programs, tools, and platforms. This includes,
• Lead regular check-ins with teams to monitor progress, provide guidance, and adapt strategies to achieve program goals.
• Provide strategic support to clients, ensuring project success through effective coaching
• Oversee the development and implementation of work plans and other program deliverables.
• Teach skills, techniques, and approaches to public sector teams and support them through the program to achieve desired resident impact.
• Perform strategic reviews of program performance; recommend solutions to obstacles and challenges; and develop strategies to reach and reinforce positive trends in performance.
• Contribute subject matter expertise, including broad knowledge of the field, to the design, organization, and facilitation of curriculum, on-site and virtual trainings, workshops, and meetings with clients and partners, both as part of standard programs and also in response to unique and emerging needs.
• Lead preparation and presentation of reports, summaries, and other work products for dissemination to the Center’s leadership and external partners, including funders.
• Develop and implement strategies that scale solutions and drive impact across broader program objectives and the field of study.
• Plan, develop, and deliver assigned program workstreams, including but not limited to program outreach, quality assurance, procurement management, and communications management.
• Coordinate program delivery with contracted and collaborating partners.

Program Planning - 30%

• Contribute to Center-wide initiatives focused on new programs, performance measurement, and training initiatives.
• Provide training, mentorship, and supervision to Center staff or contractors.
• Work closely with program sponsors, Center leadership, and cross functional teams to develop the scope, deliverables, required resources, work plan, and timeline for new initiatives.
• Perform other duties, as assigned, in support of the mission and work of the Center.

Special Knowledge, Skills, & Abilities

• Prior experience working in or with local, state, or national governments and in the design of public sector service delivery programs.
• Possess understanding of the types of performance and service delivery challenges typically faced by local or state governments.
• Prior experience leading strategic planning processes and in the provision of strategic guidance to senior-level officials within public sector organizations.
• Prior experience in the successful management of complex projects and initiatives from design to completion and high-volume portfolios of clients and projects.
• Strong leadership and relationship management skills, as well as the ability to work effectively in a team-oriented collaborative environment.
• Knowledge of public sector data practices or innovation methods and strategies.
• Effective facilitation, written, and verbal communication skills.

Minimum Qualifications

• Bachelor’s Degree in a related field
• Five years of experience in program or project management, public policy, public administration, change management, business administration, or related subject matter expertise.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• Master’s Degree in a related field.
• Conceptual and practical understanding of innovation tools and the role of human centered design, data, and policy in the public sector.
• Experience working for local, state, or federal government.
• Experience or familiarity with structures and functions common to city and state governments.
• Proficiency speaking/conversing in Spanish or Portuguese in the business setting.

Additional Requirements

• Up to 20% travel required, to lead site visits and in-person program delivery.

Classified Title: Sr. Program Associate

Job Posting Title (Working Title): Sr. Program Associate, GovEx (Bloomberg Center for Government Excellence)

Role/Level/Range: ATP/04/PF

Starting Salary Range: $85,500 - $149,800 Annually ($120,000 targeted; Commensurate w/exp.)

Employee group: Full Time

Schedule: Monday - Friday 8:30am-5pm

FLSA Status: Exempt

Location: Hybrid/Homewood Campus

Department name: Bloomberg Center for Government Excellen

Personnel area: School of Government & Policy

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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