Evernorth

The job profile for this position is Product Management Senior Analyst, which is a Band 3 Senior Contributor Career Track Role.

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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

As a key member of the Strategy and Business Development team, you will support initiatives that strengthen partnerships, improve operational execution, and enhance product awareness. In this role, you will serve as a central point of coordination across teams, helping ensure seamless communication, timely issue resolution, and successful execution of strategic priorities. Additionally, there is an externally facing component. You will partner closely with pharmaceutical manufacturers during vendor setup while collaborating across internal cross‑functional teams to ensure alignment and execution. Your ability to stay organized, build relationships, and drive follow‑through will directly support growth and operational excellence.

Responsibilities

• Coordinate cross‑functional communication to support business development initiatives and ensure alignment across teams.
• Track, document, and manage operational issues related to pharmaceutical manufacturers, including contracting, compliance, logistics, and product setup.
• Execute workflows that support issue resolution, contract administration, product access, and documentation needs.
• Partner with stakeholders across contracting, compliance, operations, finance, pricing, and customer service to ensure timely resolution of issues.
• Support onboarding, launch, and maintenance of products and partnerships by coordinating timelines, deliverables, and communication.
• Maintain accurate trackers, documentation, and reporting related to manufacturer issues and implementation status.
• Escalate complex or high‑risk issues with clear documentation and recommended next steps.
• Support leadership with reporting, quarterly business review preparation, and market research.
• Contribute to continuous improvement by identifying process enhancements and driving operational efficiency.
• This role will be externally facing, partnering closely with pharmaceutical manufacturers during vendor setup while collaborating across internal cross‑functional teams to ensure alignment and execution

Required Qualifications

• Bachelor’s degree or equivalent professional experience in business, healthcare, or life sciences.
• Minimum 2 years of experience in account management, business operations, or a healthcare-related role.
• Strong communication skills with ability to engage effectively across cross-functional teams.
• Experience managing workflows, coordinating projects, or resolving operational issues.
• Highly organized with strong attention to detail and ability to manage multiple priorities.

Preferred Qualifications

• Experience working with pharmaceutical manufacturers, specialty pharmacy, or healthcare services.
• Exposure to contracting, compliance, or pricing processes.
• Ability to work independently in a fast-paced, dynamic environment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.