Kraft Heinz

Job Description

Kraft Heinz - Winchester

Process Operator Job Description

Department: Process

Position Type: Hourly Hourly Wage: $27.38

Function: Operations

The statements included in this Position Description reflect, in general, the duties and responsibilities of this position and are not to be interpreted as being all inclusive. The focus should be on the position and not the current incumbent.

Responsibilities:

• Operate and monitor all equipment to ensure flawless production of high-quality juice products
• Start up, operate, and shut down processing equipment and systems.
• Follow strict manufacturing procedures and adhere to safety regulations to maintain a safe working environment
• Conduct quality checks and inspections to ensure all products meet the company's standards
• Ensure HACCP and quality checks have been effectively documented at a set time.
• Helps troubleshoot mechanical problems and notify technicians of issues
• Ensures completion of all DMS forms (ie. CIL, CLM, 5S, Defect handling, Shift hand-offs)
• Maintain accurate production records and documentation
• Work with other operators in the area to ensure all ingredients are on the line as needed. (FEFO)
• Coordinate with team to cover crewing gaps, vacations, and call offs.
• Troubleshoot equipment issues and communicates with maintenance to have issues fixed.
• Continuously strive for excellence and contribute to a culture of continuous improvement
• Maintains good housekeeping and ensures “Area of Responsibility” is clean and orderly
• Ensures compliance with company policies and producers
• Maintains area at a tour ready status
• Document material and batch losses
• Performs all other duties assigned

This position also has accountability for QRMP standards as outlined in the Winchester Kraft Heinz QRMP accountability document.

Proficencies/Abilities:

These are key observable/measurable skills, knowledge and behaviors required that contribute to successful performance in the position. (e.g., commit to results, customer focus, etc.).

• Safety Awareness- Being aware of conditions that affect employee safety.
• Quality Orientation- Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
• Adaptability- Maintaining efficiency when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
• Teamwork/Collaboration- Working effectively with team/work group or those outside the formal line of authority (e.g., peers, senior managers) to accomplish organizational goals; taking actions that respect the needs and contributions of others; contributing to and accepting consensus; subordinating own objectives to the objectives of the organization or team.

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OTHER QUALIFICATIONS:

In addition to the capabilities above a good candidate will possess strong organizational skills, ability to multitask, a basic understanding of mechanical parts and how they work.

Requirements:

• Proven experience in a manufacturing environment, preferably in the food or beverage industry
• Proficient in operating and maintaining machinery, showcasing a demonstrated ability in mechanical work.
• Excellent attention to detail and ability to follow strict procedures
• Strong team collaboration skills and effective communication across different departments • High school diploma or equivalent experience

Physical Considerations:

1. Requires frequent walking and extended periods of standing

2. Ability to lift up to 65 lbs.

3. Ability to climb

4. Personal Protective Equipment (PPE) required (steel-toed shoes, hair and beard nets, bump caps, gloves, eye protection, aprons etc.)

5. Good Manufacturing Practices (GMP) environment

6. Environmental Considerations:

7. Non-temperature-controlled environment

8. Work-Life Balance Considerations:

9. May be requested work occasional overtime (including weekends)

10. Schedules are subject to change based on business needs

Other Considerations:

1. Must be comfortable working on a tablet/computer

2. Good communication skills (verbal and written)

3. Must be able to work as both an individual contributor as well as work well as a team member

4. Must be able to adapt to a changing environment/schedule

Benefits:

Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing:

We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical – Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social – Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
• Emotional – Employee Assistance Program, Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

At Kraft Heinz Foods Company, we are committed to creating an inclusive and diverse workplace. We believe that diversity drives innovation and fosters a collaborative environment where employees can thrive. As an equal opportunity employer, we welcome applicants from all backgrounds and experiences. We also provide reasonable accommodations/adjustments to enable individuals with disabilities to participate in the application and interview process.

If you are an ambitious individual looking for a challenging and rewarding manufacturing role, this opportunity at Kraft Heinz Foods Company is for you. Join our team and be part of a company that is dedicated to producing world-class products and continuously pushing the boundaries of excellence.

Document: HRJD017

Revised: 10/20/2025

Supercedes: 4/23/2024

Version: 2

S:\hr\JobDescriptions\Hourly

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
• Social - Paid Time Off, Company Holidays, Leave of Absence, Recognition, Training
• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Winchester Plant

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.

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