Hourly Salary Range: from € 17.00 to € 18.00
Medical Administrator (Senior) - Ranelagh Medical
The purpose of this role is to support all aspects of the business, while contributing to the overall achievement of the business goals.
You will need to have a passion for both Healthcare and the fast-paced culture of a growing company. You will need excellent inter-personal skills and the ability to work as part of a team.
Benefits of working with Centric Health:
1. Pension: The company will match a 5% employee contribution monthly.
2. Access to our Employee Assistance Programme to speak to an independent trusted advisor regarding any personal issues or challenges. Dependent family members living at home also included.
3. Sick Leave: Upon completion of your probation, the Company will pay a basic salary totalling a maximum of 2 weeks of your contracted hours.
4. GP Visits: All Centric employees plus immediate family are eligible for discounted GP visits, in our Centric Health Practices.
5. Indemnity: Indemnity is covered under the Company’s policy.
6. Birthday Day Off
7. Maternity Leave / Paternity Leave
8. Flexible Working hours, no weekends
9. Professional development support
Specific Job Details:
- Contract: Permanent Full-time
- Hours: 40 Hours Per Week
- Working Pattern: Monday to Friday 08:30am to 17:30pm
- Location: 22-26 Sandford Rd, Ranelagh, Dublin 6, D06 KF84
- Salary Range: Up to €18 per hour depending on experience
Key Roles & Responsibilities:
- Act as admin team lead and main point of contact for supporting the practices and practice managers, and where relevant to attend meetings in the absence of practice managers.
- Assist with providing and monitoring KPI’s in conjunction with the practice manager if required
- Where required provide necessary information to the finance team in the specified timelines and ensure bank lodgements are carried out in line with policy
- Assist with the management of staff rotas, ensuring that sufficient cover is in place to meet business needs. To include monitoring the requirement for suitable cover for annual leave across all disciplines
- Collation and submission of claims, e.g., GMS, Social Welfare, Childhood vaccines, maternity etc.
- Champion the delivery of an excellent patient experience by the administration team, e.g., keeping patients informed & going the extra mile for every patient
- Liaise with third party providers offering ancillary services in the practice and provide assistance and support when required
- Answering all in-coming calls and re-directing as appropriate
- Managing patient appointments
- Meeting & greeting all patients to the Practice
- Cash handling and issuing of receipts
- Maintaining GMS records
- Preparing prescriptions
- Scanning and filing
Position Requirements:
- Excellent interpersonal and communication skills
- Strong time management and organisation skills with an ability to prioritise and plan effectively
- A key understanding and/or experience in a primary care setting is desirable but not essential
- Experience of computerised medical practice is desirable but not essential
- Willingness to be a team player with the added ability to lead when necessary
- Excellent customer service skills and discretion in adherence to patient confidentiality
- Ability to use initiative and problem solve
- Computer literate in Word/Excel/E-mail
- Flexible attitude to changing work practices
- A willingness and accessibility to work across multiple sites within the region
Key Skills - What we look for in our employees:
Patient Focus
- The ability to remain calm, professional, and polite in dealing with our patients and colleagues
Personal Integrity
- Be professional in your approach to your work
- Be honest and reliable
- Be trustworthy and respectful
Teamwork
- Build and maintain good relationships with all colleagues
- Be willing to take on jobs to balance the team workload
- Aim to communicate well with people at all levels
Managing Change
- Welcome and embrace change, with a positive attitude
Develop yourself and others
- Be motivated to learn and develop
- Support, encourage and motivate others
- Coach, guide and give constructive feedback to others
Key Experience:
- Excellent written and spoken English is a requirement for this role
Centric Health is an equal opportunity employer committed to diverse and inclusive workforce
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