John Hopkins University

IT@JH Networking, Telecom and Data Ctr is seeking an IT Project Manager who is responsible for independently managing multiple complex, enterprise-wide projects from planning through delivery, ensuring outcomes are achieved on time, within scope, and within budget while aligning with organizational goals. The Project Manager leads cross-functional and decentralized teams across JHHS and JHM, coordinates resources, schedules, and risks, and serves as the primary liaison among stakeholders, including senior leadership, faculty, staff, and students. This role requires strong communication skills, the ability to present to executive leadership, and sound judgment in determining when to apply a collaborative approach versus when escalation is necessary. The successful candidate will possess strong proficiency in Microsoft Word, Excel, and PowerPoint, a deep understanding of technical infrastructure layers (including networking, cybersecurity, virtualization, web, and storage), and the ability to manage 5–10 concurrent enterprise projects while building trust, negotiating effectively, and driving successful outcomes with minimal supervision.

Job Scope/Complexity

Projects will be extremely complex and varied in nature and will require the ability to balance the demands of multiple projects. Projects will require technical knowledge in IT domains where the IT Project Manager is responsible. Duties will also require building and maintaining strong, trusted customer, project team, and vendor relationships.

Specific Duties & Responsibilities

Strategy/Leadership

• Collaborate with and frequently lead other technical experts, architects and subject matter experts to contribute to the technical success of technology projects for the organization.
• Engage key project stakeholders to ensure the project is trending towards success.
• Work independently and frequently oversee the work of others.
• Provide project oversight for adherence to institutional standards and guidelines for security, project management, continuous service improvement, and customer service.
• Develop improvement processes for operational use by the team to ensure successful completion of a project or IT process.
• Maintain knowledge of current trends and developments in the field.
• Maintain IT effectiveness and efficiency by helping to define, deliver, and support strategic plans for implementing technology.
• Build and maintain relationships through positive interactions.

Project Management

• Develop comprehensive project plans that merge customer requirements with IT goals and coordinate resources during all project phases, from initial deployment plans through implementation.
• Communicate proactively with all resources to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
• Coordinate resources, both internal and external, to ensure project success.
• Manage project execution to ensure adherence to budget, schedule, and scope.
• Establish project timeline with appropriate stakeholders. Manage project to achieve approved timeline.
• Integrate multiple cross functional processes and disciplines to meet business and technical requirements by bringing perspective from all architecture domains (process, system, application information, data, and security).

Planning & Innovation

• Create an organized plan that achieves the goals and objectives of the project and aligns with the overall IT strategy.
• Work with the key stakeholders to set timelines and expectations for project milestones.
• Work with the project sponsor and virtual project team to determine the scope of work and available resources.
• Develop innovative processes and solutions to resolve project barriers.

Analysis & Documentation

• Produce high-quality documentation that meets Johns Hopkins standards and is appropriate for its intended audience.
• Develop and maintain project documentation to include project proposals, charter, scope document, test scenarios, project schedule, and test plans, etc.
• Prepare project status reports by collecting, analyzing, and summarizing information and trends.
• Perform detailed analysis of core implementation tasks using data-driven decisions.
• Develop measurable metrics to ensure the project continues to stay on task and on time.

Minimum Qualifications

• Bachelor’s Degree.
• Six years of related work experience with computer systems and applications, including two years of direct project management experience.
• Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

• PMP certification
• Microsoft Cloud credentials
• Strong understanding of cloud services
• Proficiency with the Microsoft product suite

Classified Title: IT Project Manager

Role/Level/Range: ATP/04/PG

Starting Salary Range: $99,800 - $175,000 Annually (Commensurate w/exp.)

Employee group: Full Time

Schedule: Mon-Fri 8:30am-5:00pm

FLSA Status: Exempt

Location: Remote

Department name: IT@JH Networking, Telecom and Data Ctr

Personnel area: University Administration

Total Rewards

The referenced base salary range represents the low and high end of Johns Hopkins University’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

Education and Experience Equivalency

Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

Applicants Completing Studies

Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

Background Checks

The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

Diversity and Inclusion

The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

EEO is the Law

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Accommodation Information

If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit: https://accessibility.jhu.edu/.

Vaccine Requirements

Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.

The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.

The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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