At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
German‑Speaking Agentic AI Representative (New Business) – DACH
Location: Berlin, Germany
Work Model: Hybrid (NICE‑FLEX: 2 days office / 3 days remote)
#LI-Hybrid
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. If that sounds like you, we can offer a career opportunity that will inspire, stretch, and empower you.
So, what's the role all about?
We’re looking for a German‑speaking Sales Development Representative (SDR) to join our high‑performing EMEA Sales Development team, supporting growth across the DACH region (Germany, Austria, Switzerland).
In 2026, our SDR organisation is focused strongly on driving pipeline for NICE’s AI‑first solutions, with a primary emphasis on Cognigy— a recognised leader in Conversational and Generative AI across Europe. You’ll be the first point of contact for potential customers, introducing NICE’s AI‑powered technologies, uncovering their needs, and booking qualified discovery calls for our Account Executives (AEs).
Working across a mix of inbound and outbound activity, you’ll research accounts, identify key stakeholders, and craft thoughtful outreach that opens doors and creates genuine sales opportunities.
You’ll build expertise in the DACH market, develop personalised engagement strategies, and shape early‑stage conversations that convert into real pipeline.
From day one, you’ll be supported by experienced mentors, structured training, and a team committed to your long-term success.
How will you make an impact?
Have you got what it takes?
You’ll have an advantage if you also have:
What’s in it for you?
This is a chance to build a career at the heart of Europe’s AI revolution. You’ll gain:
You’ll be part of a global team that celebrates growth, innovation, and bold ideas.
Enjoy NICE‑FLEX!
We operate a hybrid working model designed for productivity and balance:
Office days prioritise collaboration, ideation, learning, and creating a vibrant team environment.
About NiCE
NiCE Ltd. (NASDAQ: NICE) software is used by 25,000+ global organisations — including 85 of the Fortune 100 — to deliver extraordinary customer experiences, fight financial crime, and ensure public safety. Every day, NICE technology manages over 120 million customer interactions and monitors more than 3 billion financial transactions worldwide.
Recognised globally as an innovation leader in AI, cloud, and digital transformation, NiCE employs over 8,500 people across 30+ countries.
As part of NiCE’s AI‑first strategy, our acquisition of Cognigy brings market‑leading Conversational and Generative AI capabilities into our CX portfolio. Together, NICE and Cognigy power intelligent, automated customer journeys across every channel and in 100+ languages — enabling enterprises to deliver seamless, agent‑assisted and agent‑free experiences at scale.
NICE is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation, or any other category protected by law.
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 9834
Reporting into: Director - Sales Development
Job type: Individual contributor.
#LI-Hybrid
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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