Delivery Hero

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a high-impact Performance Analyst to serve as the "navigator" for our regional business. You won't just be reporting numbers; you will be the bridge between data and action. You will own the performance narrative for Pandora Kitchens, identifying commercial risks before they hit the P&L and leading cross-functional projects with Sales, Growth, and Ops to move our needle on key KPIs.

1. Strategic Performance Governance

• The Business Narrative: Own the weekly, monthly, and quarterly business review (WBR/MBR/QBR) process, translating complex metrics into a clear story for regional leadership.
• Leading Indicators: Maintain the "Leading Variable" framework to track the drivers of the business (e.g., kitchen uptime, prep times, menu conversion) before they impact lagging financial results.
• Performance Auditing: Identify underperforming brands or locations and collaborate with the commercial team to design and execute turnaround plans.

2. Financial Forecasting & Risk Mitigation

• Forward-Looking Analysis: Build detailed financial and demand forecasts to guide resource allocation and budget planning.
• Commercial Guardrails: Proactively highlight upcoming challenges in commercial margins or cost structures, providing data-backed recommendations to mitigate risks.

3. Growth & Cross-Functional Initiatives

• Special Projects: Assist in high-priority initiatives with Growth, Sales, and Operations teams to optimize kitchen utilization and drive order frequency.
• Commercial Optimization: Partner with Account Managers to optimize the brand mix and pricing strategies, ensuring every square foot of kitchen space is maximized for ROI.

4. Ecosystem & Product Liaison

• Bridge the Gap: Act as the primary regional stakeholder for Central Product and Data teams. Ensure regional needs are reflected in product roadmaps and that data infrastructure supports local commercial needs.
• Process Automation: Work with central teams to automate manual tracking, allowing the regional team to focus on "the why" rather than "the how."

Qualifications

• Experience: 3–5 years in Commercial Finance, Strategy Consulting, or Business Operations (Start-up/Scale-up experience preferred).
• Education: Bachelor’s degree in Business, Economics, Engineering, or a related field.
• Technical Edge: High proficiency in Excel/Google Sheets. SQL proficiency is required.
• Stakeholder Management: Proven ability to influence senior leaders and collaborate across Ops, Sales, and Product teams.

Additional Information

• We are fast, like mind boggling fast! So if you’re someone who loves ever changing goals and loves optimization, you’re the right fit for us!
• We love people who can develop things from scratch, own them and then work on improving them.
• We love what we do, and we don’t rest until we’ve achieved our targets. So if you’re also someone who is driven until the dream is achieved, come join us!