Golden State Foods

Description

Operations Analyst

About Golden State Foods

Golden State Foods is a distinguished leader in the foodservice industry, offering an extensive array of products and services to a diverse clientele. Rooted in the values of quality service and integrity, we are dedicated to creating a supportive and inclusive atmosphere where employees can advance, innovate, and contribute to our ongoing success.

About The Job

Provides assistance and coordination to department operations and management to meet established objectives for quality, accuracy, timeliness, and completeness.

What You'll Do

• Processes, prepares, maintains, and distributes a variety of documents, reports, and files to facilitate smooth operations, to ensure availability of complete and accurate data, and to include payroll for the center. (40%)
• Creates and maintains standard and special spreadsheet reports to ensure availability of complete and accurate data. (30%)
• Facilitates internal communication, participating on one or more committees or teams, to ensure smooth operations and flow of information. Business Knowledge- researches and cross-trains to maintain up-todate knowledge regarding applications and business operations practice and procedures to enhance GSFprocesses and profitability. The ability to apply knowledge in order to formulate proper questions, analysis and impact to business operations. (15-20%)
• Provides back-up assistance to other functions and support staff to ensure smooth operations, adequate coverage, and high quality customer service. (15%)
• Adheres to food safety, quality and legal compliance. In the event of a crisis (i.e. product recall, fire, etc.) delegate responsibilities as outlined in the Crisis Communications and Management Guide.
• Adheres to safety, health and environmental standards of the facility.
• Performs other related and assigned duties as necessary. Travel may be required.

What You'll Need

MINIMUM QUALIFICATIONS: Education and experience equivalent to:

Education/Certification

Bachelor’s degree in Supply Chain, Engineering or Information Systems from an accredited college or university is preferred. Quality technical schools that specialize in this area may be considered.

Experience

2 to 3 years of relevant work experience in supply chain, data entry and customer service.

Knowledge, Skills And Abilities

Knowledge of (B/basic; J/journey; E/expert):

• Knowledge of Kronos/Payroll Systems (J)
• Computer-based (WMS) inventory control systems (B)
• Order processing concepts and techniques (B)
• PC word processing/spreadsheet software applications (B)
• Systems Development Methods—designing and developing applications; applying procedures, tools, and methods; integrating systems; documentation; package skills (B)
• Understanding existing & emerging technologies (J)
• Processing, programming, and application concepts and techniques (J)
• AS400 operations and troubleshooting (B)
• Computer hardware, networking, and troubleshooting skills (P)
• Knowledge of JD Edwards applications (B) Level 2 issues (P) – Level 3 (E)
• Understanding of all gsf applications and business requirements (P)
• Basic office equipment and machinery (P)
• PC word processing/spreadsheet software (P)

Skill And Ability To

• Communicate and coordinate effectively with internal and external customers verbally and in writing
• Work effectively in a general business environment, with a focus on high levels of quality and customer service
• Project Management- managing multiple projects and programs management (B)
• Understanding Business Operations Practices and Approaches- business acumen; business standards and guidelines; maintain the highest standards, understanding business organization (B)
• Administrative Skills- planning, prioritizing, and administrating (J)
• Customer Focus- customer satisfaction; IT customer services activity, make the best product, give the customer a fair deal (J)
• Consulting/Problem Solving- resolving conflicts and problems; focusing in results (J)
• Vendor Management (B)
• Must act in accordance with the Values and Creed of GSF (E)
• Train employees in computer applications (J)

LEADERSHIP/MANAGEMENT RESPONSIBILITY

Not applicable.

PERFORMANCE CATEGORIES

• Productivity/quality standards: accuracy, timeliness, thoroughness
• Productivity/quality standards: reliability
• Organization and attention to detail
• Cost containment
• Teamwork within the department and across departments
• Project/assignment standards
• Customer satisfaction

What You’ll Get

• People First: At Golden State Foods, we're not just a company; we're a dynamic community where your talents are celebrated, and your ambitions are nurtured.
• Values Driven: Our core values drive everything we do, creating a culture of innovation, integrity, and excellence. But we're not content with just being great; we strive for greatness in every aspect of our work.
• People Development: At GSF we strive to continually develop our people to prepare us all for the needs of tomorrow.
• Philanthropy & Sustainability: We're committed to making a difference beyond our walls through philanthropy and sustainability efforts across all our locations around the globe.
• Extensive Benefits: Golden State Foods believes in a holistic approach to wellness focusing on the whole person with benefits that support those needs.

Equal Opportunity Employer

We’re proud to be an equal opportunity employer. Golden State Foods values diverse perspectives and is committed to creating an inclusive workplace where every person can thrive - respected, supported, and empowered. We believe diversity, in every form, strengthens our team and our communities.