How You Will Make an Impact
The Order Processing Specialist works closely with Sales and Estimators to provide administrative support by entering orders, reviewing Purchase Order (PO) information, performing order status inquiries, and updating order details as needed after the initial purchase order is received.
The Nuts and Bolts
Process orders accurately and in a timely manner as directed
Review Purchase Orders to ensure all required information is provided; collaborate with Sales, Estimators, and external customers to obtain missing or additional details needed to complete order entry
Update order details (including sell price, verbiage, delivery information, etc.) based on approved changes made after initial order entry
Update and maintain order status codes to ensure visibility prior to submission to an up-fit branch
Maintain and update customer master data within the system
Support other Order Processing Specialists as needed
Provide feedback and suggest new ideas to improve departmental efficiency and overall company processes
Perform other duties as assigned
Skills and Abilities:
Computer literate with proficiency in Microsoft Office applications
Demonstrated customer service skills with both internal and external customers via phone and email
Ability to work under pressure, manage multiple tasks, prioritize effectively, adapt to change, and remain flexible (supports multiple branches across organization)
Strong organizational skills
Effective verbal and written communication skills; excellent interpersonal abilities
Ability to collaborate effectively with cross-functional, multi-department teams
Strong attention to detail
Position Qualifications & Requirements:
Education:
High School diploma or GED
Experience:
1-2 years of customer service experience; manufacturing environment preferred
Experience with large ERP (Order Entry) system preferred
Experience with JDE & Salesforce a plus
How We Make an Impact
At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. We continue to experience rapid growth through our expanding network of more than 20 locations across North America. Take the next step in your career and come get paid to play with trucks!
Some of Our Total Rewards
We offer big company perks with small company culture:
J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.
To learn more about Careers with Reading Truck visit our careers page https://www.readingtruck.com/about/careers/
Pay Type
Hourly
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