Join Our Team at Mercy Medical Center – Now Hiring a Patient Service Representative for our Flex Pool Nursing Unit.
Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.
As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.
The Patient Care Services PSR, collaboration with unit leadership, coordinates the daily operations of the nursing station, maintaining continuous awareness of unit operations and potential issues. Maintains the efficient flow of patients, visitors, other staff, and information on the patient care area. Provides direct clerical and administrative support to the patient care department and collaborates as needed with other department to maintain smooth operation of the unit. He/She pro-actively demonstrates appropriate customer service and hospitality practices to enhance the perception of all customers of the department as a healing and compassionate environment for both the inpatient and outpatient setting.
This position is Part-Time (36 hours biweekly) with a 7:00 pm - 7:00 am shift. Weekends required.
USD $17.83/Hr.
USD $26.75/Hr.
Benefits Eligibility is based on your scheduled FTE status and Job Category
Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.
Looking for an amazing career opportunity but just not seeing exactly what you want? We are always looking for top talent and we are interested in connecting with you in the future! Mercy Health Services is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee based on race, color, religious, creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran or military status, genetic information, marital status, or any other legally recognized protected basis under federal, state, or local law. Applicants with disabilities may be able to receive reasonable accommodations related to the application process or, if they receive an offer, employment. A reasonable accommodation is a change in the way things are ordinarily done which will ensure an equal employment opportunity without posing an undue hardship on Mercy Health Services. Please notify Human Resources if you need assistance completing this application or to otherwise participate in the application process. Statement on Diversity and Inclusion: At the entrance to our hospital is a simple declaration of a core belief to serve all people of every creed, color, economic and social condition. We believe the diversity of our patients and the recruitment and retention of a diverse workforce strengthen us as a health care community committed to clinical excellence and compassionate care.
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