Command Alkon

Summary of Role

As an eLearning Specialist with a focus on telematics products at Command Alkon, you will play a key role in designing, developing, and maintaining engaging digital learning experiences for internal teams and customers. This role goes beyond content creation—it involves applying instructional design principles, leveraging technology to deliver interactive learning, and ensuring alignment with organizational goals. You will collaborate with subject matter experts (SMEs), build and manage multiple development projects, and analyze learner engagement with your content data to continuously improve our digital learning strategy.

How You’ll Succeed

• Design and Develop eLearning Modules: Create high-quality eLearning content using tools like Articulate 360, Captivate, or Rise that supports adult learning principles and Command Alkon’s Core Values.
• Collaborate with SMEs and Stakeholders: Partner with internal experts to gather content, validate accuracy, and ensure learning objectives are met.
• Implement Instructional Best Practices: Incorporate multimedia, assessments, and interactivity to maximize engagement and retention.
• Manage Content Lifecycle: Maintain, update, and refresh existing modules to ensure ongoing relevance and quality.
• Integrate and Administer Content in LMS: Upload courses, manage settings, and troubleshoot technical issues in our Learning Management System.
• Analyze Learning Metrics: Track learner engagement and performance through LMS reporting and recommend improvements based on data.
• Stay Current with Trends: Monitor and adopt emerging tools and best practices in eLearning design and technology.

What You Bring

• 2+ years of experience in eLearning design and development.
• Strong working knowledge of eLearning authoring tools (Articulate Storyline, Rise, or similar).
• Solid understanding of adult learning theory and instructional design models.
• Strong visual design sense and attention to detail.
• Ability to manage multiple projects with competing priorities.
• Comfort with basic media editing (audio/video) and graphics tools.
• Data-driven mindset to assess effectiveness and improve outcomes.

Who You Are

Nimble Learning: You actively learn through experimentation when tackling new problems, using both successes and failures as learning fodder.

Communicates Effectively: You develop and deliver multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Tech Savvy: You anticipate and adopt innovations in business-building digital and technology applications.

Plans and Aligns: You plan and prioritize work to meet commitments aligned with organizational goals.

Decision Quality: You make good and timely decisions to keep the organization moving forward.

All Company Core Competencies

Customer Focus: You build strong customer relationships and deliver customer-centric solutions.

Cultivates Innovation: You create new and better ways for the organization to be successful.

Collaborates: You build partnerships and work collaboratively with others to meet shared objectives.

Instills Trust: You gain the confidence and trust of others through honesty, integrity, and authenticity.

Self-Development: You actively seek new ways to grow and be challenged using both formal and informal development channels.