Scribe

✨TL;DR - Why This Role Matters

You'll have direct responsibility for critical infrastructure decisions that affect the entire engineering organization. This isn't a role where you're just closing tickets — you're architecting solutions, setting technical direction, and seeing the immediate impact of your work on product delivery and system performance.

You'll tackle genuinely difficult problems around scale, reliability, and performance optimization. This role offers the kind of technical depth that keeps senior engineers engaged — capacity planning for growth, designing resilient distributed systems, and implementing cutting-edge deployment strategies that push your expertise forward.

Your work directly empowers dozens of engineers to be more productive and ship at scale. There's deep satisfaction in building infrastructure and tooling that removes friction, eliminates bottlenecks, and lets teams focus on building great products rather than fighting deployment issues.

???? About the Role

We're seeking an experienced Senior DevOps Engineer to architect, maintain, and scale our critical infrastructure. You'll be responsible for ensuring system reliability, optimizing performance, and implementing modern deployment strategies that enable our engineering teams to ship with confidence. This role requires deep technical expertise across AWS, Kubernetes, and modern DevOps tooling, combined with strategic thinking about capacity planning and system evolution.

???? Location

This role is open to candidates based in the Pacific Time Zone. You may be based remotely within the PT time zone, or hybrid from our headquarters in San Francisco, California, where we work from the office three days per week.

???? What Makes You a Great Fit

• 7+ years of experience in DevOps, Site Reliability Engineering, or Infrastructure Engineering roles
• Deep expertise with AWS services, particularly EKS, VPC, S3, and RDS/Aurora, and Well-Architected framework
• Extensive experience with Kubernetes internals, cluster administration, and multi-environment management
• Strong proficiency writing and maintaining infrastructure as code using Terraform, including module development and state management
• Production experience with CNCF projects such as Helm for package management and Karpenter for node provisioning
• Proven experience developing and managing CI/CD pipelines in GitHub Actions
• Hands-on experience with observability tooling including Honeycomb, Sentry, and AWS CloudWatch
• Deep expertise implementing zero-downtime deployment strategies with automated rollbacks
• Strong networking fundamentals including TCP/IP, DNS, load balancing, and traffic routing
• Experience managing async job processing systems and message queues at scale
• Strong scripting and automation skills (Python, Go, Bash, or similar)
• Proven track record of capacity planning, performance optimization, and cost management initiatives

⭐ How to stand out

• Experience designing alerting strategies for production services with on-call runbooks
• Proficiency building dashboards and visualizations for real-time service health
• Background in database monitoring solutions for RDS Postgres
• Experience creating custom metrics and instrumentation for application-specific insights
• Hands-on experience with application profiling to identify performance bottlenecks
• Experience with Cloudflare WAF including origin shielding and firewall rule management
• Familiarity with Okta IdP integration and Single Sign-On (SSO) implementations
• Experience designing and implementing RBAC systems across AWS and Kubernetes

???? About us

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to document and scale how work gets done. Our Workflow AI platform automatically captures and optimizes workflows so teams work smarter, faster, and more consistently.

We’re growing fast — since our founding in 2019, we’ve grown to over 5 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to uplevel how people do work.

????️ How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win, together. We fully embrace the following values:

• Accelerate impact
• Raise the bar
• Make our users heroes
• Clear is kind
• Rapid learning machine
• One team one dream

???? Compensation

We use trusted market data and a tiered location system to ensure competitive, equitable pay. The range below reflects this; your specific offer will depend on experience, pay parity, and location.

$150,000 - $200,000 base + Equity + Benefits

???? Full-Time US Employee Benefits Include

• Incredible teammates: Work alongside some of the nicest and smartest people you’ll ever meet.
• Ownership mindset: We’re all owners here, literally. Employees receive equity in Scribe, sharing in the company’s long-term success.
• Comprehensive coverage: We offer health, dental, and vision insurance for you and your dependents.
• Time to recharge: Flexible paid time off, plus company holidays to rest and reset.
• Retirement planning: Employees can contribute to a 401(k) plan to help plan for their future.
• Support for growing families. Paid parental leave to help you care for and bond with your growing family.
• Lunch, on us: SF-based employees receive daily catered lunches at our office.
• Easy commutes: Commuter benefits for our office-based team, make getting to and from HQ simpler.
• Level up your home office: Remote? Hybrid? Wherever you work, we’ll support your setup with a home office stipend.

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.