Indiana University Health

Overview

Director-Enterprise Culture and Recognition

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Talent Management leadership team in the role of Director-Enterprise Culture and Recognition.

As a part of the Organizational Development & Talent Management leadership team, this high-impact role that will help guide our journey to become an “employer of choice.” This leader will play a critical role in driving transformational initiatives that exhibit our IU Health mission, vision, and values. This role will partner closely with the VP of Organizational Development & Talent Management, as well as executive leaders and key stakeholders, to build a multi-year culture strategy in partnership with key

decisions for organizational improvement and build a culture action plan that aligns and supports the mission, vision and values of IU Health.

This highly influential leader will lead a new portfolio within the Talent Management function, through strong partnership with leaders across all levels to align cultural transformation strategies with business objectives and performance. The successful candidate brings leadership experience in highly matrixed environments, bringing deep operational expertise and a values-driven mindset.

Key Responsibilities

• Strategy & Execution – Design and operationalize an enterprise-wide culture transformation strategy that enhances the team member experience and aligns with IU Health mission, vision, values, and business imperatives-tying culture initiatives to business outcomes.
• Develop and Implement Great Place to Work strategy – Define a comprehensive strategy and roadmap, and lead scalable and sustainable efforts, including identifying resources and leading a matrixed team, to support our aspiration to become designated as a Great Place to Work.
• Team Member and Leader Experience – Design, curate and optimize key touchpoints across the employee lifecycle - from systems and environments to signature moments – “moments that matter,” specifically:
• Onboarding Experience: Progress our onboarding experience to be more immersive, integrated, and impactful to help retain new hires, with a heightened focus on pre-boarding through Year 1.
• Enterprise Recognition: Design and execute our recognition strategy and build scalable programs that celebrate team member contributions, service milestones, reinforce culture, and drive engagement.
• Strategic Consultation - Advise HR and business leaders across all levels on culture and recognition strategies, gaining alignment with transformation priorities and enterprise goals.
• Communication Enablement - Ensure transparent, timely, and resonant messaging that connects employees to purpose, progress, and people.
• Data & Insights - Define success metrics, analyze trends, and translate data into actionable insights that inform strategy and continuous improvement.
• Cross-Functional Collaboration - Collaboration Partner across HR, operations, and leadership to ensure integrated, scalable solutions that elevate the workplace experience.
• People Leadership – Lead, coach and guide direct report(s); provides strategic direction, coaching, and performance management to ensure aligned execution and continuous growth.
• Strategic Partnership: Support senior leaders (within HR and regional leadership) by acting as a subject matter expert, thought partner, trusted advisor and strategist to support system and regional initiatives aligned to business needs; helping to guide and translate strategy into implementation, surfacing key talent insights, and elevating talent outcomes.

Key Skills

• Strategic planning and systems thinking: Designs integrated, enterprise-wide strategies that align culture and experience initiatives with business priorities, anticipating downstream impacts across functions and touchpoints.
• Executive communication and storytelling: Crafts compelling narratives that connect data, vision, and values, mobilizing senior leaders and stakeholders around culture-shaping efforts and transformation goals.
• Emotional intelligence: Navigates complex dynamics with insight and care, psychological safety, and inclusive practices that resonate across teams and the system.
• Data fluency and insight generation: Translates qualitative and quantitative data into actionable insights, using metrics to inform strategy, measure impact, and guide continuous improvement.
• Change leadership and influence: Leads through ambiguity and transformation, activating champions, aligning stakeholders, and embedding new mindsets and behaviors across the organization.
• Digital acumen and technology enablement: Leverages innovative digital tools and platforms to scale culture and experience programs, enhance accessibility, and drive engagement across hybrid and distributed environments.
• Thought leadership: Stays abreast of emerging workforce and culture trends, translating research and best practices into innovative, context-relevant strategies that elevates team member experience.

Key Relationships

Reports to: Vice President-Organization Development and Talent Management

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

Required:

• Bachelor's Degree in Business Administration/Management, HR, Leadership, or I/O Psychology is required.
• 10 plus years of experience in Talent Management, Culture Transformation, OD/OE, and Strategic HR driving enterprise-wide transformation and cultural alignment is required.
• Certification in Culture Transformation or Change Management frameworks is preferred.
• Requires a track record of activating leaders and embedding a growth mindset.
• Requires experience advising executives and/or boards on related expertise.
• Requires experience building and scaling HR/TM Center of Excellence (COE) practice, frameworks, governance, and capability roadmaps.
• Requires proven success scaling enterprise-wide initiatives across matrixed environments, including enhancing critical touchpoints in the team member lifecycle such as the enterprise-wide onboarding experience.

Preferred:

• Certification in Culture Transformation or Change Management frameworks.
• Background in Strategy, Consulting, and Enterprise-Wide Transformation Initiatives is preferred.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.