CareFirst

Resp & Qualifications

PURPOSE:

This role directly supports the Underwriting teams rating system by defining, designing, and developing system requirements. The position involves coordinating the design of subsystems, integrating total systems, and resolving program support deficiencies. The engineer will conduct independent technical investigations, perform elaborate data validation studies, and analyze system problems to develop effective innovation solutions.

Responsibilities include designing, coding, testing, and documenting software applications. The role also requires gathering requirements, conducting advanced software analysis, and developing solutions. Additional duties involve integrating systems, designing architecture, and selecting suitable technologies and tools according to established project standards and procedures. This position collaborates closely with end-users and stakeholders to define system scope and objectives, manages updates and maintenance of operational programs, and leads meetings with stakeholders and product owners to determine software needs and build complex systems.

Are you detail-oriented, energized by data, and thrive in fast-paced environments where every day brings a new challenge?

If you're someone who finds excitement in numbers, enjoys solving complex problems, and perhaps even built an app to help decide whats for lunchthen the Underwriting Systems team might be the perfect fit for you.

Were looking for individuals who:

• Embrace innovation and continuous learning
• Are driven by curiosity and analytical thinking
• Thrive in dynamic settings with evolving priorities
• Want to contribute to impactful, data-driven decision-making

If you're ready to apply your skills in a space where creativity meets precision, wed love to connect.

ESSENTIAL FUNCTIONS:

• Troubleshoot and maintain computer systems related to supported applications, ensuring optimal performance for end users.
• Conduct software analysis including requirements gathering, use case development, and design.
• Follow change management protocols to maintain data integrity in production environments.
• Implement and document source code based on design specifications.
• Perform application testing, including unit tests and structured test cases for end users.
• Develop and analyze interface design documentation.
• Ensure compliance with hardware and software standards and procedures.
• Demonstrate experience with front-end and back-end programming, including API integration frameworks and tools.
• Assist in estimating development timelines and application features.
• Analyze, debug, and resolve software bugs and enhancement requests.
• Update user and software documentation as needed.
• Develop techniques to prevent system issues and support root cause analysis.
• Write system design and application code documentation.
• Gather, analyze, and compose technical information.
• Enhance engineering knowledge through workshops, training, professional publications, and networking.
• Ability to communicate technical requirements to all levels of expertise.
• Stay current with technological trends and best practices.
• Evaluate new systems through in-depth testing and end-user reviews.
• Research software and related products to support recommendations and purchasing decisions.
• Identify systems integration issues and develop performance tests and automation solutions
• Acts as a mentor for junior and senior team members.

QUALIFICATIONS

Education Level: Bachelor's Degree in Information Technology or Computer Science OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 8 years proven success overseeing the design, development, and implementation of software systems and applications.

Preferred Licenses/Certifications: ITIL Foundations v3 ( to be obtained within 180 days of starting)

Preferred Experience:

• Direct support of underwriting rating systems.
• Familiarity with Stepwise Formula, Portal Designer, Facets, or CareFirst business processes.

Knowledge, Skills, and Abilities (KSAs):

• Strong data analysis and report writing capabilities
• Proficient in test case development and documentation
• Highly self-motivated with a proactive work ethic
• Exceptional critical thinking and problem-solving skills
• Ability to work independently and collaboratively in dynamic environments
• Proficiency in system engineering tools and programming languages (e.g., JavaScript, XML, .NET Framework, Python).
• Experience with Power BI and Microsoft Office Suite, with a strong focus in Excel.
• Experience with database technologies and stored procedures (e.g., SQL, Oracle, MongoDB, MySQL, cloud platforms).
• Experience with VBA coding and MS Access.
• Knowledge and understanding of SDLC and Agile methodologies.
• Ability to communicate professionally with internal and external stakeholders, including those with challenging needs.

Salary Range: $113,256 - $224,939

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Underwriting Systems

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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