Salary Range: $16.00 To $17.00 Hourly
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Shuttle Driver / Bellperson for the Hyatt Regency at Villa Christina, Atlanta GA.
Job Purpose:
The Shuttle Driver / Bell Person provides exceptional guest service by safely transporting guests, assisting with luggage, and offering porter services throughout the hotel. This role is critical to creating a positive first and last impression by delivering warm, professional, and efficient service while ensuring guest comfort, safety, and satisfaction.
This position combines transportation services with bell/porter duties and supports overall hotel operations.
- Pay Rate: $16.00 - $17.00
- Safely transport guests to and from the airport and other designated locations.
- Follow all traffic laws and company safety procedures.
- Remain calm and professional in high-traffic or emergency situations.
- Assistguests with luggage during shuttle service.
- Clearly communicate hotel services and amenities during transport.
- Use a handheld device if requiredfor scheduling or logging trips.
- Maintain cleanliness of the shuttle vehicle (inside and outside).
- Ensure vehicle is fueled and taken for routine service as needed.
- Clean andmaintainlobby, entrances, and courtyard areas.
- Assistvaletand other departments when needed.
- Support hotel operations during busy periods.
- Follow hotel conduct, grooming, and uniform standards at all times.
- Maintain professional appearance with uniform and name tag.
- Perform otherduties asassigned by management.
- Greet guests warmly upon arrival and departure.
- Assistguests with unloading and loading luggage to and from vehicles.
- Transport guest luggage to and from rooms using carts or by hand.
- Deliver guest items promptly (laundry, newspapers, irons, extra linens, etc.) andmaintaina written log of deliveries.
- Explain hotel features, amenities, fire exits, TV, A/C, ice locations, and services.
- Provide directions and recommendations for local attractions and establishments.
- Deliver newspapers to occupied rooms nightly.
- Maintain a friendly, professional, and service-oriented demeanor at all times.
- Respond promptly to guest inquiries in person and by phone.
Qualifications and Requirements:
- High School Diploma or equivalent preferred.
- Valid driver’s licenserequired(per state and company requirements).
- Must meet company insurance and driving eligibility requirements.
- Prior experience in hospitality, shuttle driving, bell service, or valet is preferred.
This job requires the ability to perform the following:
- Strong customer service and communication skills.
- Ability to handle guests with patience, tact, and professionalism.
- Ability to lift, carry, push, and pull luggage up to 50 lbs.
- Ability to communicate effectively in English (verbal and written).
- Ability to remain calm under pressure and in busy environments.
- Basic comfort using handheld devices.
Physical Requirements
- The employee must be able to perform the following with or without reasonable accommodation:
- Sitting: Frequent
- Walking: Occasional
- Climbing Stairs: Occasional
- Bending/Stooping: Frequent
- Grasping: Constant
- Pushing/Pulling: Frequent
- Lifting/Carrying: Frequent (up to 50lbs)
- Talking, Hearing, Seeing: Constant
Equipment Used
- Shuttle van and other hotel vehicles
- Luggage carts
- Handheld devices
Amazing Benefits At A Glance:
- Pay Rate: $16 - $17
- Team Driven and Values Based Culture
- Medical/Dental/Vision
- Vacation & Holiday Pay
- Employee Assistance Program
- Career Growth Opportunities/ Manager Training Program
- Reduced Room Rates throughout the portfolio
- 401(k) with company match
- Employee discount
- Flexible schedule
- Referral program
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