Akkodis is seeking an IT Help Desk Specialist for a client in the Minneapolis-St. Paul area. The candidate selected will ideally have 1-3+ years of experience.
Title: Help Desk Level 1/2
Contract-to-Hire after 3 months
Local MN candidates only. Role is on-site in Bloomington, MN with some remote capability (1 day a week).
Salary upon conversion: $50k
Pay rate: $20-23/hr W2
Intake Notes:
Most important things are willingness to learn, quick learner/adaptable, and strong presentation skills in front of clients. They will need to travel onsite at clients once a week/bi-weekly for troubleshooting software/hardware.
Description:
80% Help Desk Support
10% Projects
10% Onsite Support
Technical
Associates degree in Computer Science Information Technology, Business Technology, related field of study, or 2 year+ of equivalent work experience
Technical Skills
Certificates, Licenses, Registrations
Valid driver’s license and proof of insurance
Required - CompTIA A+--within first 90 days if they don't already have
Preferred – Microsoft MCSA, CompTIA N+, Server+, Security+ or similar
Experience
Minimum 1-year experience call center and/or technical support role or similar position
Valued Qualifications (not required)
3 years of relevant IT work experience
Experience working for a IT Managed Services organization
Experience with HIPAA/HITECH complianc
Electronic Health Records Systems
If you are interested in this role, then please click APPLY NOW.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Pay Details: $23.00 to $27.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www-uat.modis.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
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