Landry's

Overview

Supervise all general and utility cleaners. Ensure all public and back of house areas are kept clean and safe. This position must also exhibit a high level of professional and personalized guest service that embodies the Company’s brand standard and core values (K.E.E.P. – Kindness, Engagement, Empathy and Positivity).

Responsibilities

• Supervise all general and utility cleaners, check their stations and make sure all the tasks are getting completed in a timely manner and according to Golden Nugget standards as established by the Public Areas Department (PAD).
• Train general and utility cleaners in proper, safe chemical usage and in the use of Public Areas equipment.
• Ensure equipment and machines are in a proper working order and condition.
• Give disciplinary notices; evaluate performance levels of Public Areas employees.
• Maintain department rules and regulations and ensure prompt and fair enforcement.
• Evaluate performance of produces and equipment used and to make recommendations.
• Be able to operate copy machines, computers (excel, word; receive, read and send emails).
• Disperse mail to different departments throughout the Hotel.
• Provides subordinates with guidance and information to ensure productivity is efficient and effective.
• Maintains departmental rules and procedures as approved by Manager of Public Areas Department.
• Advises PAD office on the maintenance of areas in need of repair or replacement.
• Initiates programs and refinement of existing programs or procedures to achieve a higher level of standard.
• Stays abreast of attendance of all employees assigned to Public Areas.
• Performs other duties and responsibilities as requested.

SUPERVISORY RESPONSIBILITIES:

• Utility Porters.
• Porters.

Qualifications

To perform this job successfully, an individual must be able to perform the duties and responsibilities adequately. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Able to mentor, coach and supervise a team assigned.
• Knowledge of machines/equipment used for cleaning.
• Knowledge of chemical labeling and usage.
• Understanding priorities.
• Taking all calls and being responsible for an assigned team.
• Minimum age requirement is 21.
• High school diploma or equivalent.
• 2 years supervisory experience.
• Must possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to read and understand all policies and procedures.
• Must be able to communicate effectively with guests, employees, and members of management in English, specific to position duties and responsibilities.
• Must be able to complete standard forms and reports.