Acosta Inc.

DESCRIPTION

Acosta Group is seeking a highly skilled and adaptable AI/ML Data Engineer to design, develop, deploy, and support AI-powered solutions that enhance Acosta’s internal operations and decision-making capabilities. This role combines deep technical expertise with a strong focus on scalability, reliability, and integration across enterprise platforms such as Azure AI, Power Platform, and Copilot Studio.

The ideal candidate will have hands-on experience with cloud platforms (preferably Azure), agentic frameworks (e.g., LangChain), Large Language Models (LLMs), and generative AI techniques including fine-tuning and Retrieval-Augmented Generation (RAG). Proficiency in Python and SQL is essential, along with a solid understanding of vector databases, semantic search, and dimensional data modeling. Experience with Databricks, serverless deployments (e.g., Azure Functions), containerization (Docker/Kubernetes), and CI/CD pipelines using Azure DevOps is highly valued.

Beyond technical implementation, the AI Engineer will provide second- and third-level support, mentor business users and citizen developers, and collaborate with cross-functional teams to embed AI into business-critical workflows. The role also supports Acosta’s broader AI initiatives by enabling infrastructure readiness, contributing to the AI Center of Excellence, and integrating intelligent automation tools across the enterprise.

This is a hybrid role based in our office environment in either Jacksonville, FL, Lewisville, TX or Mississauga/Toronto, ON . Candidates will be expected to work as much as 3 days per week onsite depending on proximity to corporate hubs.

RESPONSIBILITIES

Essential Functions of this Position

• Design, develop, and deploy AI/ML models and intelligent automation solutions that support internal business operations and strategic initiatives
• API Development & Integration: Ability to build and integrate REST/GraphQL APIs to serve AI/ML models.
• Vectorization & Embeddings: Expertise in vector databases and semantic search.
• Collaborate with cross-functional teams to identify, scope, and implement AI use cases using tools such as Azure AI, Power Platform AI Builder, and Copilot Studio
• Integrate AI capabilities into enterprise applications and workflows, including Power Apps, Power Automate, and Microsoft 365
• Monitor and maintain AI solutions in production, ensuring performance, reliability, and responsible AI practices
• Provide second- and third-level support for AI-related incidents, enhancements, and deployments
• Partner with infrastructure and security teams to ensure readiness and compliance for AI workloads
• Contributes to the development of reusable AI components, templates, and frameworks to accelerate adoption
• Mentor and support business users and citizen developers in building and scaling AI-powered solutions
• Participate in the evaluation of new AI tools, platforms, and methodologies to support innovation and continuous improvement
• Document solution architectures, workflows, and best practices to support knowledge sharing and operational continuity
• Support the AI Center of Excellence by contributing to governance, enablement, and enterprise-wide AI strategy
• Maintain and enforce change control processes.
• Assist in developing and maintaining operational standards and best practices.
• Leverage AI and automation tools for proactive monitoring, anomaly detection, and incident response.
• Collaborate with AI Solutions Engineers and the AI Center of Excellence to support infrastructure for AI workloads and pilot initiatives.
• Ensure infrastructure readiness for hybrid cloud and AI platforms (e.g., Azure ML, VMware Private AI, NVIDIA AI Enterprise).
• Perform other duties as required and/or assigned.

QUALIFICATIONS

Applicants must be legally authorized to work in the United States and/or Canada without the current or future need for employer-sponsored work authorization .

Minimum Education and Work Experience

• Bachelor’s Degree in Technology Industry is preferred or equivalent work experience
• High School Diploma/ GED is required
• Two (2) or more years of professional experience in Machine Learning, Data Science, or Software Engineering.
• Microsoft Exam AI-102: Designing and Implementing an Azure AI Solutions (preferred).

Knowledge, Skills, and Abilities Requirements

• Programming: Proficiency in Python (must) and SQL for data manipulation, querying, and automation.
• Data Warehousing: Solid understanding of data warehouse concepts, including dimensional modeling (fact and dimension tables).
• Agentic Frameworks: Knowledge of AI agent frameworks and orchestration (e.g., LangChain).
• LLMs & Generative AI: Strong understanding of Large Language Models, fine-tuning, and RAG pipelines.
• Knowledge of machine learning fundamentals, including supervised and unsupervised learning, NLP, and generative AI
• Familiarity with MLOps practices and tools for model lifecycle management and monitoring
• Understanding of responsible AI principles, including fairness, transparency, and data privacy
• Ability to rapidly learn and apply new AI tools and frameworks in a fast-evolving technology landscape
• Experience with cloud-based development environments, particularly Microsoft Azure
• Ability to support AI solutions in production, including troubleshooting, performance tuning, and incident response
• Excellent communication skills (both written and oral) combined with strong interpersonal skills.
• Strong analytical skills and thought processes combined with the ability to be flexible and work analytically in a problem-solving environment.

Physical Requirements

• Seeing
• Listening

The incumbent(s) in this position should exhibit the following Acosta values:

• People Minded – Must show dignity and respect to all people
• Integrity – Must exemplify the highest degree of ethical behavior
• Results Oriented – Must show passion, pride and commitment to succeed
• Trust – Must be honest, sincere and confident
• Teamwork – Must build trusting relationships
• Innovation – Must progress through a combination of creativity, common sense and vision
• Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.

ABOUT US

Acosta Group is a collective uniting the most trusted retail, marketing, and foodservice agencies—Acosta, ActionLink, CORE Foodservice, CROSSMARK, Mosaic, Premium Retail Services, and Product Connections. Together, we connect consumers with the brands they love through omnichannel selling, merchandising, brand advocacy, and integrated marketing.

We recognize our associates are the foundation of our success. That’s why we prioritize your growth, development, and well-being to help you reach your full potential. With programs designed to support a fulfilling work-life balance, we offer opportunities that fit your lifestyle and ambitions—whether you’re looking for part-time flexibility or full-time career advancement.

Ready for a career path that’s as unique as you? Discover your path at Acosta Group!

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

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Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Administration

Position Type: Full time

Business Unit: Corporate

Salary Range: $85,800.00 - $110,000.00

Company: Acosta Services, Inc

Req ID: 16263

Employer Description: ACOSTA_GRP_EMP_DESC

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