APPLICATION INSTRUCTIONS:

CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State World Campus is currently accepting applications for a part-time Military Benefits Outreach & Veterans Programs/Financial Aid Coordinator - this is a remote position.

The successful candidate will adhere to the Department of Veterans Affairs (DVA) and University policies and procedures; provide professional counseling for student Veterans on financial, academic, or personal matters, including the transition to the civilian/University environment; participate in the DVA certification process in compliance with DVA regulations and procedures and review/update process as needed due to changes in legislation/student or University needs; stay up-to-date on current Undergraduate/Graduate requirements in order to provide accurate information regarding the correct process for applying for military educational benefits or other Veterans benefits.

This position also provides financial aid counseling to students and parents; assists in the administration of the financial aid program; makes decisions to award funds to students eligible for scholarships and federal work-study; is responsible for the dissemination of information on student financial assistance through email, phone, and additional channels to students and other constituents.

More specifically, the job responsibilities are as follows:

• Serve as a School Certifying Official, a primary point of contact for Department of Veterans Affairs (VA) education benefits; process and maintain VA certification operations in compliance with federal and university policies
• Assist in the development of training materials to ensure compliance with federal, state, and institutional policies
• Serve as primary point of contact for inbound inquiries from military-connected students via phone, email, and virtual appointments.
• Conduct and possibly manage outbound proactive campaigns to military-connected population
• Ensure compliance with University and federal policies and procedures
• Advise and counsel students and parents regarding the financial aid process
• Provide in-take services, taking student/parent phone calls and responding to email
• Analyze and evaluate student financial needs, and advise on availability of financial assistance
• Develop and maintain strong working knowledge of all federal, state, and University student aid regulations, policies, and procedures
• Responsible for reviewing/awarding World Campus scholarships
• Work with the Office of Student Aid's Application and Eligibility Services staff to monitor both eligibility and review aid processes
• Collaborate with other campus aid representatives, University personnel and outside agencies in the administration of aid applicants' verification and certification eligibility reviews programs

BACKGROUND CHECKS/CLEARANCES

This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

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