UPS

Primary Job Posting Location:

Winnipeg, Manitoba Canada

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Job Summary

This position performs advanced administrative responsibilities including preparation and analysis of more complex reports, compilation of information from various sources, handling small scale projects, and analysis using various software packages. He/She may direct the work of others and provide instruction and guidance to less experienced employees. This position performs general office duties that may include word processing, data entry, auditing documents, answering phones, distributing mail, reserving conference rooms, coordinating meetings, and other duties assigned. He/She may deal with confidential material on a regular basis.

Job Type: Part Time/Permanent

Workdays: Monday to Friday (must be able to work ALL 5 days of the week)

Shift Hours: (must be able to work a minimum of 25 hrs. per week)

• 10:00am-15:00pm (1)
• 9:00am-14:00pm (1)
• noon-17:00pm (1)

Shift Duration: 5 hours a day (requires flexibility with Start and Finish time)

Work Location: 1099 KING EDWARD WINNIPEG, MB R3H 0R3 Canada

Compensation: 17,75 per hour

Responsibilities

• Assess duties, taxes, and brokerage fees of imported commodities.
• Ensures assessment of duties and taxes adhere to local Customs and Revenue Agency regulations.
• Contact customers on brokerage related matters.
• Entry the data from the open customer’s files, validate information, credit, and invoicing.
• Collect supplementary information or documentation from customers, drivers, custom and other offices, etc., when required.
• Identify customer profiles discrepancies.
• Answer standard questions and requests from customers, drivers, customs, and other offices.
• Work as team member with other partners: clients, employees, carriers, inbound agents.
• Identify business opportunities.
• Rapid and efficient support; dossiers in order, productivity in number of files prepared.
• Process on time and error free the information.
• Follow operational guidelines; cross-selling.
• Cooperate and assist with internal team members.

Qualifications

• Bachelor's degree or International equivalent - Preferred
• Customs Specialist ‘’CCS’’ certification - Preferred Brokerage certification - Preferred
• Previous experience in a call center environment – Preferred
• In-depth knowledge of customs operations, laws and regulations, and other government departments
• Intermediate computer skills: Microsoft Office
• Strong analytical thinking, problem-solving, basic research, attention to detail, and time management skills.

Additional Information:

• Applications must include an updated resume.

UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.