NSW Department of Communities and Justice

Senior Project Officer

Homes NSW

• Location: Parramatta | Southern & Western NSW | Housing Services
• Employment type: 21 HR’s per Week Temporary Part Time with possibility of extension, Talent Pool will also be created for the district
• Salary – 9/10, Salary ($129,464 – 142,655) pa, plus employer’s contribution to superannuation and annual leave loading

Your role

Housing Services leads the development of operational policy, processes, procedures and system solutions for front line social housing staff across the access space and Department of Communities and Justice (DCJ) housing staff in the tenancy space.

We work closely with DCJ Districts, as well as our corporate partners in Strategy, Policy and Commissioning to develop policy and practice for the mutual benefit of our clients and housing staff.

What you’ll do

The primary role of a Senior Project Officer within Housing Statewide Services varies but includes:

• Managing and undertaking research and policy development and

providing evidence-based policy analysis and advice to develop high quality social housing policy, which drives reform, provides and directly contributes to better outcomes for individuals, families, groups and communities.

• Managing large projects that concern amendments to operational policy; and operationalisation of overarching policy frameworks.
• Developing and implementing changes to the HOMES system to enable effective policy implementation.
• Developing operational tools and resources for frontline staff.
• Developing and delivering training to frontline staff.
• Working with stakeholders inside and outside of the organisation.
• Being flexible and adaptable to changing priorities.
• Providing rapid advice on operational policies.

What we’re looking for

• Tertiary qualifications and/or equivalent knowledge, skills and experience with demonstrated commitment to ongoing professional development
• Detailed knowledge of social housing and DCJ Housing tenancy policies and demonstrated experience in implementing these policies
• Detailed knowledge of Rent Choice policies and products
• Excellent oral communication, written communication and interpersonal skills
• Detailed knowledge of DCJ IT systems, particularly HOMES and OneTRIM
• Expertise in the use of Microsoft Office suite
• Demonstrated ability to manage, prioritise and deliver within a high volume environment.
• Proven ability to monitor policy and system compliance
• Proven ability to manage testing of system applications used in client service delivery
• Proven ability to work in collaboration with key stakeholders
• Excellent communication, negotiation and influencing skills

Download the role description.

To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including:

• A challenging and rewarding career
• Flexible, autonomous work environment
• Competitive pay and conditions
• Training and development opportunities to build and maintain capabilities
• Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

1. Please provide an example of a client service project or program which you led, involving the engaging of other services that your delivery from design to implementation and reporting to evaluation stage.
2. Please provide an example of how you have managed your own performance whilst balancing customer service commitments. Please focus on examples that highlights your ability to achieve business targets whilst ensuring customer service delivery standards are maintained.

Applications close 11:59pm AEST Sunday December 14, 2025

Got a question?

For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Jacob Allen Via: Jacob.Allen@dcj.nsw.gov.au or 0402 600 846

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please reach out to Robert Chiplen@dcj.nsw.gov.au or 0419 615 644

Visit Recruitment adjustments on the DCJ website to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

Other Information

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/

The Welcome Experience

Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.

Read Full Description