State of Louisiana

About this Job

Why work for CLHSD?

• Vision: CLHSD excel at making lives better.
• Mission: to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities.
• Philosophy: to integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources.

We’re looking for an Administrative Coordinator 3 to serve as the first point of contact at the agency, creating a welcoming environment for clients, patients, and visitors and providing administrative support that keeps our front office running smoothly.

AN IDEAL CANDIDATE SHOULD POSSESS THE FOLLOWING COMPETENCIES:

Selected Core Competencies:

• Accepting Direction: The ability to accept and follow directions from those higher in the chain of command.
• Communicating Effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided.

Selected Preferred Competencies:

• Adapting to Change: The ability to adjust plans, expectations, and behaviors in response to change.
• Managing Time: The ability to control your time to increase effectiveness, efficiency, or productivity.

Minimum Qualifications

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Maintains a person centered, recovery orientation to clients regarding their initial paperwork, appointments, attentive to client engagement and readiness to service.
• Determines the appropriate clinical staff to bring urgent life-threatening situations to the attention of and assures assistance is initiated.
• Serves as primary fee assessor for the clinic. Explains payment/financial policies to people served and answers any questions.
• Enters relevant information into the record.
• Manage client portal accounts within the electronic health record including reminders, messages, appointment requests and documents.
• Responsible for understanding 3rdparty payer process related to verification, authorization and reauthorization as well as client’s responsibility and collections.
• Work with the insurance and billing department to actively manage 3rdparty payor clients to ensure quality client care and fiscal responsibility, as appropriate.

Position-Specific Details:

Appointment Type: Temporary Job Appointment. This position may be filled by temporary job appointment not to exceed 48 months.

Location: This vacancy is located at Central Louisiana Human Services District. This announcement serves to fill vacancy in our Caring Choices Clinic in Alexandria and Jonesville.

Compensation: Administrative Coordinator 3 (pay grade level AS-609) has a minimum salary of $13.77/hourly; $1,101.60/bi-weekly.

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy, contact:

Shawanda Gordon, HR Specialist

Central Louisiana Human Services District

5411 Coliseum Blvd.

Alexandria, La 71303

Shawanda.Gordon@clahsd.org

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

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