CoStar

Sales Manager, Off Campus Partners - Apartments.com - Richmond, VA

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Apartments.com is the nation’s #1 rental marketplace for owners, property managers and consumers. Apartments.com is the network that millions of renters every year rely on to find their new place, is continuing to grow our industry-leading sales force. We provide apartment Property Managers and Owners with a platform to market their property listings and the industry’s most comprehensive virtual tools to attract the most and highest-quality renters. The Apartments.com Network includes Apartments.com, ForRent.com, ApartmentFinder.com, ApartmentHomeLiving.com, and eight other leading rental sites. Our suite of services includes digital advertising, social and reputation management, and market analytic solutions which delivers innovative tools for our customers. Learn more about Apartments.com.

Off Campus Partners:

Off Campus Partners, a CoStar Group subsidiary and part of the Apartments.com network, is the leading provider of off-campus housing websites for colleges and universities in the U.S. Our mission is to simplify the off-campus housing experience for universities, students, and property managers nationwide. We have established partnerships with more than 150 of the country's top universities, offering their students a user-friendly platform to search for housing, find roommates, and access educational resources. One of our first university partnerships was with the University of Virginia! Preview the site at offgroundshousing.student.virginia.edu.

As the Sales Manager for Off Campus Partners, you will lead a team focused on driving growth and delivering exceptional service within the student housing sector. The Sales Manager is responsible for growing and developing the team’s revenues by selling new advertising and information subscriptions to new student housing customers, as well as growing existing customer revenues by up-selling and cross-selling additional CoStar services. The Sales Manager ensures high levels of customer service and strong renewal rates. This role manages a team focused on expanding both new and existing student housing business, driving product usage and adoption, preventing account reversals, managing key accounts, and consistently delivering outstanding customer service.

All new Sales Managers receive extensive classroom and field training, ensuring they are equipped with the product and industry knowledge needed to build market credibility, proudly represent our brand, and achieve career success. In addition, you will learn marketable skills in digital marketing and sales from working closely with talented and driven internal industry experts, product marketing and product management specialists.

Responsibilities

• Perform complex tasks involving the coaching, counseling, and leading of the Off Campus Partners sales team.
• Ensure adherence to established procedures and guidelines.
• Collaborate with Apartments.com and other internal teams to deliver integrated solutions and maximize client value.
• Ensure that all team members and the overall team achieve all assigned revenue goals.
• Provide feedback to management and recommend changes and modifications to established procedures and guidelines.
• Serve as liaison between training, sales management, field sales, mid-market sales teams, and other sales support functions.
• Ensure frontline sales results.
• Ensure a high level of customer satisfaction and employee satisfaction ratings.
• Develop and communicate annual sales plans in support of the organizational strategy and objectives.
• Manage the identification, prioritization, and winning of new student housing client relationships, as well as the retention and growth of current clients, while getting to know all assigned markets and territories.
• Travel is a key component of this position and candidates should prepare to spend 30-40% of their time traveling to universities and conferences in the regions you support.

BASIC QUALIFICATIONS (For External Applicants)

• Three or more years of recent successful experience in high transaction sales environment while meeting and exceeding quota
• Three or more years of experience mentoring, coaching, or managing teams of sales professionals
• Experience participating in building and hiring of a sales team
• Proficiency in Excel
• Demonstrated leadership capabilities
• Strong and proven track record of successfully mentoring and coaching sales teams to achieve their greatest potential
• Bachelor’s degree required, preferably in Business Administration, Communications or Marketing from an accredited, not-for-profit in person University or College
• A track record of commitment to prior employers
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start.

BASIC QUALIFICATIONS (For Internal Applicants)

• Two or more years of experience in high transaction sales environment while meeting and exceeding quota
• 6 or more months of hitting performance standards and net sales goals
• Proficiency in Excel
• Experience in mentoring, coaching, and development of peers
• Demonstrated leadership capabilities
• Satisfactory completion of a Driving Record/Driving Abstract check prior to start.

Preferred Qualifications and Skills

• Student housing, multifamily or higher education experience preferred, but not required
• Proven presentation and demonstration skills using web-based meeting applications like WebEx, Go-To-Meeting, etc.
• Proven track record of meeting and exceeding sales goals and quotas in a high transaction environment
• Ability to be flexible and adapt to changing situations at a high growth company

What’s in it for you?

When you join CoStar Group, you’ll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to succeed.

We offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training, and tuition reimbursement.

Our Benefits Package Includes (but Is Not Limited To)

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life, legal, and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent), with yoga studio, Pelotons, personal training, group exercise classes
• Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
• Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing