SAP

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What you’ll build

Oversees the installation and client acceptance of SAP and non-SAP software systems or system integration projects or serves as trusted partner for a dedicated customer managing a

sustainable and long-term engagement holistically.

Accountable for customer satisfaction within the managed project, related schedules and deliverables or ensures overall customer success and satisfaction and is to be considered billable

and funded via the existing delivery engagements.

Core tasks can include:

• Customer engagement and monitor budget / spending.
• Monitors the project from initiation through delivery.
• Organizes the inter departmental activities ensuring completion of the project/product on schedule and within budget.
• Establishes trusted advisor status with strategic customers and actively manages executive-level relationships with key customer stakeholders (LOB and IT)
• Manages the governance process aligned with all stakeholders (customer, SAP, and partners)

Accountability

• responsible for delivery of outcome of assigned projects or areas of responsibility
• internally recognized senior on complex technical and business matters
• works on large, complex activities, using demonstrated creativity and expertise and applying specialist professional knowledge to deliver high quality results / technical solutions
• collaborates in devising long-term concepts
• may include team lead or supervisory responsibilities

Complexity

• contributes independently, resolves complex issues in own specialist area (e.g. cross-functional or cross-country projects)
• works independently on topics while setting priorities having sole responsibility
• provides regular project status and updates
• decisions/solutions can enhance essentially current and future design and strategy
• enhance complex systems & processes

Experience

• advanced technical or business skills and special knowledge in one / several areas
• individuals with a customer focus have developed the acumen to cultivate and develop lasting customer relations
• typically several years experience (5+ years) with increasing amount of responsibility
• Experience with several full Implementation life cycles

Communication

• builds and maintains partnerships with internal and external customers and partners
• contributes actively to build common ground for cooperation
• communicates clear and conveying processes & policies in a way that others can understand
• communicates relevant messages in a timely manner and with constructive feedback to cross functional colleagues & managers

What you bring:

• responsible for the management of the complete lifecycle of a project
• drives the outcomes of the project as defined in the relevant contractual documents, per the agreed delivery methodology and relevant standards.
• understands the company commitments as well as the customer expectations
• recognizes the need to modify the project objectives and applies the change management process
• provides leadership to the project cross-functional team, including coaching to the team members, defines individual objectives and priorities, evaluates performances and reinforce successes.
• provides a partnering role with customer and partner project management teams (where applicable)
• Performs project reviews and reinforces the enterprise knowledge management through the communication of lessons learned"

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 441474 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid

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