Details:
The primary responsibility of the Deskside Technician II is to provide technical support and oversight to a luxury jewelry brand"s Service Center in Queens, NY.
This includes the delivery of new technologies in partnership with outside partners to support organization growth, as well as support of existing technology leveraged across various divisions located within the sites.
The analyst will also be responsible for providing support service delivery which includes incident, problem, and change management to facilitate project and support initiatives.
The technology covered is broad therefore the candidate needs to have a solid technical background with focus on Conferencing Mobile, and AV Solution, and must be able to quickly adapt to new environments and technologies through collaboration with engineering and development teams, with a general focus will be on End User technology.
Due to the nature of responsibilities, working outside of normal business hours and on weekends may be required.
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