Bupa

We are currently recruiting for talented Invoice Operations Consultant to join our ADF Health Services Contract. Reporting to the Invoice Operations Manager an opportunity has become available on a full time, permanent basis. Based in our Melbourne CBD office (commencing in January 2026 for a 12 month contract), you will be responsible for the day-to-day operations of all administration and processing tasks for the Invoice Operations Team. All invoices must be processed in accordance with provider contracts, industry body rules, and as such this role involves adherence to the quality framework.

Key accountabilities include:

• Invoicing assessment and processing for payment
• Management of queue work
• Actively participate as a team player to strive towards the overall performance of the Invoicing team
• Accountable for your scorecard and its deliverables
• Attending and participating in team meetings, coaching sessions, training and one on ones

What do I need?

• Available to work full-time Monday to Friday, with Tuesdays working from our state-of-the-art office in Melbourne CBD
• Position to begin in January 2026 (12 month contract)
• Entry level role into corporate – perfect for school leavers or
• Previous experience in processing and administration, data entry or contact centre roles
• Strong communication and customer service skills as well as business acumen
• Strong attention to detail and time management skills
• Proven ability to meet and exceed turnaround times (SLA’s/ KPI’s)
• Energetic and enthusiastic team player and ability to work in a constantly changing environment
• You must be an Australian citizen and be able to attain and maintain a baseline security clearance from the Defence security and vetting service

You’ll enjoy all the benefits of working with Bupa in Australia, including:

• Flexibility of working from home and the office - the work life balance you crave!
• Comprehensive training and ongoing development - we say it because we actually do it!
• Internal career progression opportunities
• Competitive salary + annual bonus + Bupa benefits including significant product and service discounts
• Regular team meetings and celebrations of success

Be at the heart of it with Bupa

Our Invoice Operations Team are passionate, dedicated and we really care about the work we do. Our team culture is known for being open, honest and collaborative, with our customers at the centre of everything we do. We’re not an ordinary team, and we’re not looking for an ordinary team member.

We’ll start interviewing as soon as we receive your application, so please apply as soon as possible.

At Bupa your wellbeing, identity, and personal story are respected and valued. We are continuing to build teams that reflect the diversity of the communities we serve. Bupa is committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. We actively encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants. We are dedicated to removing barriers to participation. If you need any reasonable adjustments during the recruitment process, or if you’d like to discuss how this role can be flexible for you, please let us know so we can support your participation on an equitable basis.