Job Summary
We are seeking a dedicated professional for the role of PE-Policy Servicing with 2 to 4 years of experience. The ideal candidate will have expertise in MS Office and a strong background in Life and Annuities Insurance. This role requires excellent English communication skills and involves working from our office during day shifts. No travel is required.
Responsibilities
- Manage policy servicing tasks efficiently to ensure customer satisfaction and adherence to company standards.
- Collaborate with team members to streamline processes and improve service delivery in the Life and Annuities Insurance domain.
- Utilize MS Office tools to prepare reports analyze data and maintain accurate records of policy servicing activities.
- Communicate effectively with clients and stakeholders to address inquiries and resolve issues promptly.
- Ensure compliance with industry regulations and company policies in all servicing activities.
- Provide insights and feedback to enhance policy servicing procedures and customer experience.
- Support the development and implementation of new strategies to optimize policy servicing operations.
- Monitor and evaluate the effectiveness of current servicing practices and suggest improvements.
- Coordinate with cross-functional teams to ensure seamless policy administration and customer support.
- Maintain a high level of accuracy and attention to detail in all documentation and communication.
- Assist in training and mentoring junior team members to foster a collaborative work environment.
- Stay updated with industry trends and advancements to contribute to the companys growth and innovation.
- Deliver exceptional service that aligns with the companys mission to positively impact society.
Qualifications
- Possess strong proficiency in MS Office applications to perform daily tasks efficiently.
- Have in-depth knowledge and experience in Life and Annuities Insurance to manage policy servicing effectively.
- Demonstrate excellent English communication skills both written and verbal to interact with clients and colleagues.
- Exhibit strong analytical and problem-solving skills to address policy servicing challenges.
- Show attention to detail and accuracy in handling policy-related documentation and data.
- Display the ability to work collaboratively in a team-oriented environment.
- Maintain a proactive approach to learning and adapting to new industry developments.
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
- Cognizant is a global community with more than 300,000 associates around the world.
- We don’t just dream of a better way – we make it happen.
- We take care of our people, clients, company, communities and climate by doing what’s right.
- We foster an innovative environment where you can build the career path that’s right for you.
About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com
Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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