University of Toledo

Title: Assistant Director Academic Advising

Department Org: Academic Success & Engagement - 102840

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Bargaining Unit Exempt

Primary Location: MC AC

Shift: 1

Start Time: 8:15 AM End Time: 5:00 PM

Posted Salary: Salary commensurable based on experience

Job Description:

The Assistant Director of Academic Advising provides strategic leadership and operational oversight for academic advising across the entire University. This role is responsible for developing, implementing, and maintaining a unified advising framework that ensures consistency, excellence, equity, and compliance with university and college-level policies.

Partnering closely with university leadership, the Assistant Director aligns advising practices with the broader institutional mission and the Academic Success Plan, driving initiatives that promote student persistence, engagement, and success. The position oversees multiple advising disciplines and teams, establishing and maintaining best practices, training standards, and accountability measures to strengthen the quality and impact of advising.

In addition to operational management, the Assistant Director contributes to long-term strategic planning, organizational development, and culture-building initiatives that support student success, staff engagement, and institutional effectiveness. Serving as the primary liaison to the Provost’s Office on advising strategy, this role fosters cross-campus collaboration, innovation, and continuous improvement in support of a proactive, student-centered advising experience.

Minimum Qualifications:

• Bachelor’s degree is required.
• Some experience in academic advising is required.
• Previous experience in working in a university environment is required.
• Good written and verbal communication required.
• Critical thinking for creation of logic relative to system programming
• Effective Decision-making and critical thinking skills required.
• Must be meticulous and have ability to keep organized and accurate records.
• Working knowledge of Microsoft Office Suite required.
• Demonstrated computer skills required including desktop publishing and the ability to create, analyze, and use report derived from databases.
• Understanding of curriculum process.
• Must possess the ability to advocate for the student while maintaining integrity of academic programs.
• Ability to understand, navigate, and run reports in BANNER or other student records systems required; previous experience with these is strongly preferred.
• High ethical standards and fairness required.
• Ability to work in high pressure situations and multitask priorities required.
• Work is generally supervised by leader with detailed instructions and procedures provided.

Preferred Qualifications:

• Degree in higher education, business, or communication is preferred.
• Master’s degree preferred.
• Pervious experience supervising employee is preferred.
• Previous experience with BANNER or other student records systems.

Equal Employment Opportunity Statement:

The University of Toledo is an equal opportunity employer. The University of Toledo does not discriminate in employment, educational programs, or activities on the basis of race, color, religion, sex, age, ancestry, national origin, sexual orientation, gender identity and expression, military or veteran status, disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the best and brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation to individuals with disabilities. If you require accommodation to complete this application, or for testing or interviewing, please contact HR Compliance at hrcompliance@utoledo.edu or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at the Office of Human Resources located in the Center for Administrative Support on the UToledo Main Campus.